Job Description

Title: Epic Ambulatory Analyst

Location: Fully remote

Start Date: ASAP

Contract: 3 Month contract, high possibility of Extension

Description:

Key Responsibilities and Projects

• System Analysis and Build: Analyze ambulatory workflows and requirements, perform system configuration and build in Epic, including documentation to facilitate cross-coverage and future maintenance. This includes handling lab interfaces and ensuring proper account number linkage as part of system build and optimization.
• Mergers, Acquisitions, and Closures (MAC): Lead and manage Epic-related projects tied to mergers, acquisitions, and closures of departments or clinics. This includes onboarding and offboarding departments, streamlining processes, and improving workflows to ensure smooth transitions
• Documentation and Coordination: Facilitate thorough documentation, coordinate with various teams, and ensure all necessary questionnaires and intake forms are completed to provide the ambulatory team with accurate information for system build and support
• Day-to-Day Support: Provide ongoing ticket support for ambulatory Epic issues, working alongside FTEs who handle most routine support. The analyst role focuses on higher-level analysis and build tasks beyond basic support
• Collaboration and Communication: Serve as the face of the ambulatory team for MAC projects, requiring strong business-facing soft skills, a collaborative approach, and a relaxed, non-consultant demeanor that fits a casual work environment
• Quality Assurance and Testing: Participate in testing new builds, upgrades, and changes to ensure functionality aligns with business needs and workflows

Required Qualification

• Epic Ambulatory Certification

Desired Skills and Attributes

• Strong analytical and problem-solving skills with the ability to translate business needs into Epic system configurations
• Excellent interpersonal and communication skills for effective collaboration with clinical, IT, and business teams
• Ability to manage multiple projects simultaneously, especially related to MAC activities.
• Experience or willingness to engage in build activities, not just analysis or support

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