Job Description

Our product-based client in Spartanburg is hiring an Admin Coordinator to assist in their compliance department. This position is full time, on-site with great company benefits. Opportunity to work 1 day from home each week once training is complete!

Good Excel skills are needed for this role. Looking for someone that is comfortable navigating formulas and pivot tables.

Responsibilities:

• Investigate and resolve customer chargebacks, deductions, and payment discrepancies in a timely and accurate manner.
• Analyze data from internal systems and Excel to support reporting, issue resolution, and ongoing process improvements.
• Monitor and manage aging reports, invoices, and debit memos to reduce outstanding balances and maintain healthy accounts receivable.
• Collaborate with internal departments and external partners to resolve payment issues and ensure alignment on customer account activity.
• Conduct proactive collection efforts through written and verbal communication with customers, addressing overdue balances and identifying root causes of delays.
• Escalate unresolved issues to management, participate in cross-functional discussions, and support continuous improvement in compliance and collections processes.

Qualifications:

• Associate’s degree or equivalent experience, with 1-2 years in a related finance, accounting, or administrative role.
• Proficient in Microsoft Office, especially Excel; able to extract, analyze, and report data effectively.
• Strong written and verbal communication skills
• Highly organized and analytical mindset
• Self-motivated and adaptable, capable of multitasking, prioritizing responsibilities, and working independently in a fast-paced environment.
• Comfortable learning complex processes and systems (e.g., ordering, shipping, invoicing) and maintaining confidentiality when needed.

Compensation & Benefits:

• $20-21/hour
• Direct Hire, permanent role

Schedule: Monday through Friday, 8am to 5pm with hour lunch

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