ATS/Applicant Tracking System Support Specialist Job at Paladin Consulting, West Des Moines, IA

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  • Paladin Consulting
  • West Des Moines, IA

Job Description

Job Description:

We are seeking a detail-oriented and proactive Project Support Coordinator to assist with a process documentation and improvement initiative. This role will play a key part in supporting the implementation and setup of an Applicant Tracking System (ATS), with a preference for experience using Prism. The ideal candidate will have strong organizational skills, advanced proficiency in Microsoft Excel, and a passion for process optimization.

Responsibilities :

  • Support the planning, coordination, and execution of a process documentation and improvement project.
  • Assist in the implementation and configuration of applicant tracking software, including data migration, user setup, and testing.
  • Collaborate with cross-functional teams to gather, document, and analyze current processes and workflows.
  • Create and maintain detailed project documentation, including process maps, SOPs, and training materials.
  • Monitor project timelines and deliverables, ensuring tasks are completed on schedule.
  • Provide administrative and logistical support to the project team, including meeting coordination and status reporting.
  • Utilize advanced Excel skills to analyze data, generate reports, and support decision-making.
  • Troubleshoot issues and escalate as needed to ensure smooth project execution.

Skills & Qualifications :

  • Proven experience in a project support, project coordination, or administrative role.
  • Familiarity with applicant tracking systems; experience with Prism is highly desirable.
  • Advanced proficiency in Microsoft Excel (e.g., pivot tables, VLOOKUP, macros).
  • Strong organizational and time management skills with attention to detail.
  • Excellent written and verbal communication skills.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Experience with process documentation and improvement methodologies is a plus.

Preferred Qualifications:

  • Background in HR, recruitment, or systems implementation.
  • Experience with project management tools (e.g., Asana, Trello, MS Project).
  • Knowledge of change management principles.

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