Job Description

Position: Billing Analyst

Location/Address: St. Petersburg, FL

Hybrid/Remote/Onsite: Onsite

Position Overview:

Our Billing Analyst plays a pivotal role in ensuring smooth operations of our billing system by addressing escalations, conducting thorough research, and delivering timely solutions. The ideal candidate will bring insurance industry experience, strong problem-solving skills, adaptability, and the ability to communicate effectively with team members and stakeholders. This position also requires an individual who is comfortable handling menial tasks as part of their broader responsibilities.

Key Responsibilities:

• Issue Resolution: Handle escalated billing inquiries, troubleshoot problems, and resolve complex issues by utilizing the company’s billing system and resources.
• Research and Analysis: Investigate discrepancies and systemic issues, providing actionable insights to improve billing processes and solve recurring challenges.
• Communication: Serve as a liaison between internal teams and external stakeholders, providing clear explanations and updates on billing matters.
• Adaptability: Balance high-priority tasks with routine responsibilities while maintaining a positive and proactive attitude.
• Collaboration: Work closely with other departments to ensure billing issues are resolved cohesively and all concerns are addressed.
• Process Enhancement: Identify areas for improvement within billing operations and propose solutions to enhance efficiency and accuracy.

What We’re Looking For:

• Problem Solver: Able to think critically, track down answers, and develop innovative solutions independently or in collaboration with a team.
• Adaptability: Thrives in a fast-paced environment and is equally comfortable handling complex situations and tackling menial tasks with attention to detail.
• Research Skills: Adept at digging into systems and processes to uncover issues and help develop resolutions.
• Excellent Communicator: Can explain complex billing matters in clear, professional language to diverse audiences.

What We Offer:

• Growth Opportunity: Be part of a rapidly expanding company with room to grow your career.
• Flexibility: Enjoy some work-from-home flexibility for added work-life balance.
• Team Culture: Participate in team events
• Supportive Environment: Join a collaborative team that values innovation, adaptability, and hard work.

If you are passionate about solving problems, delivering exceptional service, and contributing to a growing company’s success, we encourage you to apply for the Billing Analyst role today!

This is a Full Time Position.

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