Job Description

Overview

The Business Development Manager is responsible for establishing, maintaining, planning, and executing the overall goals and objectives for business development and growth for the organization while adhering to company policies, procedures and ethical standards.

The Business Development Manager provides exemplary service in a manner consistent with the values and mission of the Castle Group. They perform all responsibilities while demonstrating outstanding customer service skills representative of Castle Royal Service at this function. This includes working interdepartmentally, as well as with our external prospects and customers.

Responsibilities

• Develop and implement a strategic marketing and sales plan to include objectives, background and rationale, target market, time frame, plan roll out, budget, etc.; submitted to the Executive Vice President for review and approved annually.
• Identify and develop relationships with industry professionals to generate new business opportunities.
• Attending industry networking events and volunteering for committee work to create awareness of and promote visibility of the company’s brand, foster relationship building among property managers and prospective clients.
• Participate in the proposal process including price development, proposal writing and client presentations.
• Effectively utilizes Sales Force to manage the CRM process
• Assist in planning and adhering to budget guidelines relating to marketing and advertising expenses, make recommendations, establish sales goals and provide updates as requested.
• Cold calling prospective clients.
• Able to work and use time effectively based on key priorities, under tight deadlines while maintaining composure; accepts direction from more than one person at a time and oversees multiple projects.
• Provide ongoing progress updates on new business development activities and other key indicators to the Development team.
• Ensure process integrity and timeliness in response to prospects and clients.
• Performs other duties as assigned, while demonstrating outstanding customer service skills representative of Castle Royal Service.
• Ability to work extended hours and weekends if needed
• Ability to travel as needed, including overnight

Supervisory Responsibilities

• None

Qualification

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience

• High school diploma or equivalency required.
• Bachelor's Degree in Sales, Marketing or Business is preferred.
• Valid Driver’s License required.

Skills and Abilities

• Excellent verbal and written communication skills.
• Excellent interpersonal, negotiation, and conflict resolution skills.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to act with integrity, professionalism, and confidentiality.
• Communicate, receive and exchange ideas and information by means of the spoken and written.
• Ability to be proactive and take initiative
• Strong financial knowledge with a focus on budgets and financials
• Strong customer service, communication, and interpersonal skills to help create effective customer-focused relationships with all levels within the organization.
• Able to work under tight deadlines and use time effectively based on key priorities.
• Intermediate command of computer hardware/software, specifically Microsoft Office Suite.
• Ability to act with professionalism and integrity.
• Ability to speak, read and write in English. Multiple language fluency may be required or preferred, depending on geography.

Physical requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Able to work under pressure, maintain composure and utilize good judgement during emergency/difficult and stressful situations.
• Ability to lift 30lbs. following appropriate safety procedures.
• Ability to:
• work in an upright standing position for long periods of time
• work in different environmental working conditions (e.g. heat, cold, wind, rain).
• Extensive use of fingers for typing and visual use of the computer monitor.
• Handle, grasp, feel objects and equipment.
• Reach with hands and arms.
• Ability to quickly and easily navigate property/buildings are required to meet the job functions.
• Repeat various motions with wrists, hands and fingers.
• Ability to detect auditory and/or visual emergency alarms.
• Ability to hear, understand and respond appropriately to verbal requests made in person and over the telephone.
• Visual ability correctable to 20/20.
• Ability to respond verbally in an understandable, professional manner in person and over the telephone.
• Ability to stoop and bend.
• Ability to work extended hours and weekends if needed.
• This position requires frequent travel, more than 50% travel. Most travel is inside the local area.
• Overnight travel or travel by plane on occasion.
• Will occasionally be required to attend the following:
• Industry networking events
• Expos
• Job fairs
• Round tables
• Presentations

EQUAL EMPLOYMENT OPPORTUNITY

Castle is an equal opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other protected status under federal, state, or local laws.

DISCLAIMER

This job description is intended to convey information essential to understanding the scope of the position and is not exhaustive. Duties, responsibilities, and activities may change or be supplemented at any time based on organizational needs. In addition, management has the right to change any portion of this job description at any time and for any reason.

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