Job Description

SUMMARY

The Business Manager supports the Amazon Sales Account Management team and cross-functional Amazon teams to drive profitable revenue growth. This role provides information tracking and project management for new item launches, product refreshes, and vendor transitions on Amazon. You’ll drive accountability and task management to ensure on-time launches that are well-positioned to meet sales volume expectations. You'll also lead monthly new item review meetings to support collaboration and follow-through. This role is responsible for enrolling items in Amazon programs such as SIPP and Goldlist, and for escalating risks to revenue or potential chargebacks to the Director.

The ideal candidate will have strong project management, data management, and stakeholder coordination skills, and be proficient in Excel. Attention to detail, a sense of urgency, and strong task prioritization are critical for success in this role.

PRIMARY RESPONSIBILITIES AND ESSENTIAL FUNCTIONS:

• Maintain new item, product refresh and transition trackers for Amazon team and provide weekly reporting on next steps. Manage detailed item-level process tracker in excel, enter costs in SAP, enroll new items in SIOC and other Amazon programs. Validate channel alignment for new items with account managers as well as packing compliance for Amazon.
• Provide weekly updates on launch progress, changes, and action steps to cross functional Amazon team. Lead monthly new item meetings to review progress and plan next steps.
• Identify forecast risks due to new item launch delays or enrollment blockers and escalate for action planning
• Weekly pull chargebacks data and enter into overall report. Determine next steps to reduce further chargebacks. Gain support from cross functional business partners as needed (operations, category management, compliance, etc.)
• Communicate regularly with Kids2 compliance team regarding testing support needs
• Review and validate promotion claims, pricing claims, etc. Provide evidence to dispute claims as needed.
• Monitor Amazon ASINs for suppressions and lead communication with Amazon for resolution. Respond to Amazon requests for ASIN updates, compliance, or other needs.
• Gather detailed data from multiple sources and hand off to Sr. Sales Managers to evaluate revenue opportunities

QUALIFICATIONS & EXPERIENCE

• 5+ years of experience in Sales support or related
• Ecommerce experience preferred

EDUCATION & SKILLS

• Bachelor’s degree in business administration, marketing, or equivalent experience
• Experience managing projects
• Excellent verbal and written communication skills
• Experience with large excel spreadsheets, pivot tables, lookups, etc.
• Ability to identify process improvement opportunities

COMPUTER/TECHNICAL SKILLS

• Must be proficient in Microsoft Office Suite­, especially Excel (Pivot tables, sumifs, lookups, etc.)

PHYSICAL DEMANDS

• While performing the duties of this job, the team member is regularly required to talk or hear.
• The team member frequently is required to sit; have flexible use of hands; reach with hands and arms; and stoop, kneel, crouch, or crawl.
• The team member is occasionally required to stand, walk, and taste or smell.
• The team member must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 - 50 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT

• General office environment
• The hybrid role is in-office Tuesday–Thursday, and every third week of the month, the in-office schedule is Monday–Friday

We offer competitive pay, flexible hours, and generous benefits. Plus, to keep things fun (because we’re all kids at heart), we host team member activities, philanthropic events throughout the year, and company-wide awards and recognition for a job well done!

Check out our website at and follow us on LinkedIn, Facebook, and Instagram for more information. You can also explore open roles in the Careers section on our LinkedIn page.

Job Tags

Similar Jobs