Call Center Customer Service Representative Job at LHH, Melville, NY

RzNBZWxsZUd5MUlTMkZLb3BFdzdPNGRCWHc9PQ==
  • LHH
  • Melville, NY

Job Description

Job Title: Call Center Representative - Now Hiring for the August Class!

Are you passionate about providing top-notch customer service and looking for a career in Non-Clinical Healthcare? Our client is on the lookout for dynamic Call Center Representatives to join their team in Melville, NY. In this role, you'll be the first point of contact for patients, helping them schedule appointments and addressing their inquiries with care and professionalism. If you're ready to be part of a supportive and fast-paced environment, this opportunity is for you !

Key Responsibilities:

  • Schedule appointments via inbound and outbound calling software.
  • Provide exceptional customer service by interacting with patients in a supportive manner.
  • Follow provided scripts and use professional terminology during patient interactions.
  • Report appointment scheduling issues and technical problems to management promptly.
  • Efficiently use Cisco Systems/EPIC programs and other resources provided by Call Center management.
  • Adapt quickly to new information and clinic changes.
  • Ensure internal customers receive personalized and prompt attention.

Qualifications:

  • High School Diploma or GED required.
  • Spanish and English fluency is preferred
  • 1-5 years of call center, office, or customer service experience.
  • Excellent computer and typing skills.
  • Strong oral, listening, and written communication skills in English; proficiency in Spanish or another second language is a plus.
  • Ability to multitask and exceptional organizational skills.

Compens ation: $23-$25 per hour

Benefits : Health, dental, vision insurance; PTO; personal, sick, and holiday leave, and more!

Job Tags

Hourly pay, Work at office, Immediate start,

Similar Jobs

Lensa

Wealth Management Analyst - Entry Level Job at Lensa

 ...client, PrincePerelson & Associates, is seeking professionals in Salt Lake City, UT. Apply via Lensa today! Wealth Management Analyst - Entry Level SLC, UT (In-Office) Relocation required without relocation assistance $47-56K/year Are you a recent graduate... 

LearnWell

Part Time - Teacher (K-12) - NJ Standard Teaching License Job at LearnWell

 ...impact for generations to come. Currently, we are seeking a passionate and creative teacher to join our team in Newark, NJ on a part-time basis for the school year. This unique position will involve working in a fast-paced behavioral health facility, providing... 

ARM Group

Corporate Recruiter Job at ARM Group

ARM Group LLC is looking for a self-driven, energetic Corporate Recruiter who embodies an ownership mentality. In this role, you will collaborate with teams across all divisions and at all levels of the organization to execute the talent acquisition strategy and achieve...

Instacart Shoppers

Shop, Deliver, Earn Cash - Instacart Job at Instacart Shoppers

 ...earning quickly on a flexible schedule*Weekly pay with the option of instant cashoutPotential...  ...old (21+ to deliver alcohol)Eligible to work in the United StatesConsistent access to...  ...anyone looking for flexible, seasonal, home-based, entry-level, weekend, weekday, after... 

Dignity Health

Family Medicine Physician Job at Dignity Health

 ...Responsibilities****Mercy Medical Group (MMG)** , a multi-specialty group in the Sacramento region, is looking to add a Physician to our busy Family Medicine Department at our Natomas Clinic in Sacramento, CA.**Highlights:**+ Patient-centric, physician-led medical...