Job Description

Looking for a workplace where people realize their full potential, are recognized for the impact they make, and enjoy the company of the peers they work with? Welcome to Zensar! Read on for more details on the role and about us.

Job Title: Call center Executive

Location: Boston, MA.

What is this role about?

Hiring Immediately – As a full-time Call Center Representative, you’ll play a crucial role in expanding our market reach while contributing to our current growth. You will empower potential customers seeking home renovations with exceptional experiences and compelling information. With our world-class training program to guide you, you will be at the forefront of representing the Rite Window brand directly with customers! Get ready to steer your journey toward a successful career with one of the fastest-growing home remodeling companies in the country!

• Personality: Confident, organized, dependable, empathetic, driven
• Track Record:
• Consistently exceed personal goals
• Thrive in team settings
• Build exceptional relationships effortlessly
• Naturally persuasive and skilled at assisting potential customers
• Incredibly organized and self-motivated, achieving ambitious KPIs
• Confident and outgoing—able to sell anything to anyone!
• Self-starter who excels without micromanagement

If this resonates with you, then this opportunity is a perfect match! Read on for the responsibilities and qualifications and apply now—we’re actively interviewing for just 5 available positions.

Responsibilities

• Deliver engaging conversations on our products to potential customers, aiming to schedule FREE product estimates.
• Collaborate with our sales teams to cultivate opportunities for customer growth.
• Participate in weekly training sessions to enhance production and purpose.
• Engage in team building and mentorship initiatives

Qualifications

• Outgoing individual who thrives on human interaction
• Confident public speaker with persuasive communication skills
• Competitive spirit—set ambitious goals and break records!
• Self-motivated, disciplined, and focused on career advancement
• Tech-savvy, familiar with CRM tools
• Weekend availability required
• Individuals with experience in the following areas are encouraged to apply:
• Call Center Agent
• Appointment Setter
• Customer Service Representative
• Dispatch Coordinator
• Confirmations Specialist

Advantage Zensar

We are a digital solutions and technology services company that partners with global organizations across industries to achieve digital transformation. With a strong track record of innovation, investment in digital solutions, and commitment to client success, at Zensar, you can help clients achieve new thresholds of performance. A subsidiary of RPG Group, Zensar has its HQ in India, and offices across the world, including Mexico, South Africa, UK and USA.

Zensar is all about celebrating individuality, creativity, innovation, and flexibility. We hire based on values, talent, and the potential necessary to fill a given job profile, irrespective of nationality, sexuality, race, color, and creed. We also put in policies to empower this assorted talent pool with the right environment for growth.

At Zensar, you Grow, Own, Achieve, Learn.

Learn more about our culture:

Ready to #ExperienceZensar?

Begin your application by clicking on the ‘Apply Online’ button below.

Be sure to have your resume handy!

If you’re having trouble applying, drop a line to careers@zensar.com.

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