is seeking a proactive, organized Customer Onboarding Manager to lead new B2B clients through the onboarding process—from contract signature to go-live. You'll own the customer relationship during the onboarding stage of the customer lifecycle, managing timelines, configuring the Wolf platform to meet client-specific workflows, and training users to ensure success and value realization within a 60–80 day window.
You’ll report to the Director of Implementation and collaborate cross-functionally with Sales (to align on client goals and handoffs), Product and Engineering (for technical setup and issue resolution), and Customer Success (to transition accounts post-launch).
The ideal candidate can juggle multiple projects and deliver a high-touch, consultative onboarding experience. You bring with you a blend of project management skills, customer-facing communication skills, and technical aptitude to handle software configuration and troubleshooting. By executing onboardings effectively, you’ll play a pivotal role in accelerating customer activation and setting the stage for long-term account growth.
Responsibilities
The primary responsibilities of the Customer Onboarding Manager will include:
Why It’s Exciting to Work at Wolf
Wolf.xyz is a fast-growing, venture-backed startup based in vibrant East Austin, where we’re building industry-defining technology to change how people find and secure work. Our whitelabeled B2B Staffing Platform as a Service (SPaaS) is reimagining staffing from the ground up—bringing speed, efficiency, and modern tools to an industry ready for transformation. At Wolf, you’ll be part of a passionate team working on real-world problems that impact how jobs are filled every day. You'll have a front-row seat to a high-growth startup environment, with the ability to make a tangible impact on the success of both our clients and our company.
...POSITION SUMMARY The Shipping and Receiving Clerk is responsible for verifying, recording (data entry), preparing orders for shipments (packaging... .... Route/move shipments to the proper department, warehouse section, or stockroom. Arrange for adjustments with shippers...
...introduce Hstens to the region someone whos comfortable in a luxury environment and ready to actively grow our local community of... ...+ commission Comprehensive training (with the potential for travel to Sweden) Salary : Competitive base + commission To...
...quality vehicles and exceptional customer service. As part of our continued growth, we are seeking a dependable and professional Dealer Trade Driver to join our team. Position Summary: The Dealer Trade Driver is responsible for transporting vehicles between dealerships...
...Are you an experienced Emergency Medicine physician looking for a high-paying, well-supported role in a thriving metro area? Join a high-performing Emergency Department just minutes from downtown Dallas that offers strong Advanced Practice Provider (APP) support, predictable...
...customers and colleagues. Those stories are part of what makes this such a special place to work. Job Overview Our Asset Protection Security team uses advanced technology and analytics tools to reduce shortages and protect our bottom line. As an Asset Protection...