Customer Service Representative Job at BayOne Solutions, Ankeny, IA

RzNRZWtWNkt5VnNWMlZXb3BrZzdPNEJDVlE9PQ==
  • BayOne Solutions
  • Ankeny, IA

Job Description

Please Find Below Job Details:

Job Title- Customer Service Representative

Duration- 06 months position with possible ext.

Location- Ankeny IA 50021 / Onsite role

Payrate: $18/hr on w2

Job Responsibility:

  • Answer inbound phone calls from internal and external customers
  • Process customers payments
  • Make credit release decisions following procedures
  • Refer customer disputes to field personnel for final resolution
  • Make payment arrangements on delinquent accounts
  • Escalate customer disputes and collections situations as necessary
  • Assist team in meeting inbound service level standard
  • Responsible for the investigation and analysis of credit information while working within established guidelines
  • Contact customers regarding delinquent payments and assists in the collection of past due accounts For Outbound Collections:
  • Credit limit assessments
  • Participate and/or lead monthly conference calls with Field staff (Territory Managers, General Sales Managers, Order to Cash Champions, etc)
  • Meet monthly goals set at beginning of quarter (reduce DSO, reduce over 30/60/90 buckets, etc)

Job Tags

Similar Jobs

Ultimate Staffing

Account Services Rep(Banking Industry) Job at Ultimate Staffing

 ...Creek area of Raleigh. This is a Monday-Friday Position! The ideal candidate will have the following: ~2-4 years of branch banking experience/banking call center ~ Great work history ~ Able to indentify opportunities to upsell or cross-sell ~ Able to pass... 

GKY Dental Arts Inc.

Model - Removables Job at GKY Dental Arts Inc.

 ...dental practices have their needs met through creating and perfecting these products and providing these services. We are seeking a Model Technician to work in our Removables/Dentures department. While Model work is the primary duty, we also would like to ideal... 

Raley's

Staff Pharmacist Job at Raley's

Positions located in Northern California and Northern Nevada Relocation and/or Signing-bonus offered The Pharmacist works under the general guidance of the Pharmacy Manager (PIC) to assist in the overall operation of the site pharmacy operation. Provides a contemporary...

Corey + Then Periodontics and Dental Implants

Dental Hygienist Job at Corey + Then Periodontics and Dental Implants

 ...procedures as needed Maintain accurate patient records and treatment plans Stay up to date with the latest dental practices and...  ...holidays , and sick time ~ Paid Parental Leave ~401k retirement savings with company match ~ Variability in hygiene scheduling... 

Technical Source

Cleaning Validation Engineer Job at Technical Source

 ...Technical Source is actively seeking a Senior Cleaning Validation Engineer to support a leading pharmaceutical manufacturing client in the Raleigh-Durham-Chapel Hill area. This is an exciting opportunity to contribute to a greenfield project in a hands-on, on-site role...