Customer Service Representative Job at Buckeye Global, San Diego, CA

R1hZZG1WcUt3RjhYMTFhdm9FNDdONFpGVVE9PQ==
  • Buckeye Global
  • San Diego, CA

Job Description

Role: Customer Service Representative

Location: Kearny Mesa Spectrum Branch is located at 9119 Clairemont Mesa Blvd., Ste. A San Diego, CA 92123 (potential work from home after 6 weeks of training)

Duration: 6 months contract (potential temp to perm)

Start date: September/October

Job description:

6 months of call center experience

Good attendance is a priority.

After first 6 weeks of training at office, some candidates will work from office and some will work remotely. Client will take this decision.

Candidate must have stable internet connection and equipment in case they are approved for remote.

Must be flexible for evenings and weekends as well as one shift is from 11:30 AM to 8 PM. Their regular shift is 8:30 AM - 5 PM /7:30 AM - 4 PM/9:30 AM - 6 PM

Healthcare knowledge must - HIPAA compliance, Medicaid, Medicare handling

Candidate expected to attend 60-80 calls per day.

Will handle escalated issues.

Investigatory skills/Grievance cases - researching and looking into inquiries

Epic preferred

Talkdesk Preferred - They are using this

Calls will be inbound, however, down the road they are implementing an outbound model as well but that is a long way from now.

Job Tags

Permanent employment, Contract work, Temporary work, Work at office, Remote work, Flexible hours, Shift work, Weekend work, Afternoon shift,

Similar Jobs

TeamBradley, Inc.

Maintenance Technician / Industrial Maintenance Mechanic, 25-14034 Job at TeamBradley, Inc.

 ...Maintenance Technician / Industrial Maintenance Mechanic , 25-14034*** Milwaukee-based manufacturing team seeks a hands-on pro whos not afraid to get a little greasy. *** The Short Scoop: Milwaukee-based manufacturing team seeks a hands-on pro whos not afraid... 

Foundry Commercial

Assistant Real Estate Manager Job at Foundry Commercial

 ...Launched nearly 17 years ago, Foundry Commercial was created to be a different kind of real estate company. Our motto Its Personal rings true in everything we do we value authentic human experiences. At Foundry Commercial, there is a strong sense of community... 

Catholic Charities of Dallas [Official]

Staff Attorney Job at Catholic Charities of Dallas [Official]

 ...remains abreast of the immigration law and procedures. Maintains active bar license Supports the Mission, Values, and Vision of Catholic Charities. Other duties as assigned by supervisor. Adhere to policies related to boundaries with and protection of clients... 

Euclid Innovations

Java/Python Developer Job at Euclid Innovations

 ...Role: Java/Python Developer MBS Hands on Senior Java and Python Developer with over 6 years of enterprise development experience Work with Strats and front office teams to deliver solutions for MBS desk Schedule: Hybrid Skills Experienced Java Developer... 

Advanced Recruiting Partners

Contracts Coordinator Job at Advanced Recruiting Partners

 ...Summary We are seeking a detail-oriented and organized Contracts Coordinator to join our dynamic pharmaceutical team in Research Triangle...  ...environment and can effectively balance in-office and remote work responsibilities. Key Responsibilities Contract Management...