Customer Service Representative Job at Insight Global, Loxley, AL

RTNJY21GYUt5RmtXMkZXdm8wbzFOSWRDVUE9PQ==
  • Insight Global
  • Loxley, AL

Job Description

Customer Service Representative - Loxley, AL

Shift: Monday - Saturday 9:00 AM - 5:30 PM

  • Will still be given 2 days a week off (Sunday & 1 day during the work week)

Pay Rate: $17/hr.

Job Description:

As a Customer Service Representative, you will ensure that we deliver on our promise of outstanding service. You’ll work with customers, business partners and drivers to make sure we are meeting our commitments and delighting our customers at every step of the experience.

Day-to-Day:

  • Assist customers and business partners via telephone and email
  • Handle customer complaints in a calm, professional manner
  • Diagnose, assess, and resolve problems or issues
  • Monitor progress of delivery routes and assist drivers over the phone: dispatch to new addresses, routing and coordinating with drivers on status of deliveries, etc.
  • Process changes or cancellations to delivery orders

Requirements:

  • 1+ years of customer service experience
  • Experience within a logistics/supply chain/warehouse setting
  • Experience with Microsoft Office programs such as MS Project, Word, Excel and PowerPoint.
  • Strong communication skills and the ability to satisfactorily resolve issues
  • Solid ability to multitask with exceptional organizational skills
  • Ability to thrive under pressure while delivering solutions that exceed customer expectations

Huge Plus: Bilingual in Spanish and English

Job Tags

Work at office, Shift work, Sunday, Saturday, 2 days per week, 1 day per week,

Similar Jobs

Medix™

Licensed Practical Nurse (Ambulatory Float) - 243753 Job at Medix™

 ...tasks and responsibilities within the framework of case finding, health teaching, counseling and provision of supportive and restorative...  ...Nursing Required New York State License to practice as a LPN BLS Hours: 9-5 M-F Location: onsite in Bronx, NY... 

SPECTRAFORCE

Bioinformatics Analyst Job at SPECTRAFORCE

 .... The ideal candidate will have strong experience in NGS data analysis , R programming , and a solid understanding of cancer biology or immuno-oncology . This role is fully remote and highly collaborative, working closely with cross-functional discovery teams.... 

Visionaire Partners

Event Manager Job at Visionaire Partners

 ...for those near Atlanta or Austin for occasional in-office collaboration. Open to full-time or part-time (20+ hours/week) . Travel: ~1530%. Requirements: ~4+ years managing large events (500+ attendees, multiple tracks, expo floors). ~ Strong project... 

Coastal Legacy Law

Community Outreach & Engagement Coordinator - Part-Time Job at Coastal Legacy Law

 ...Community Outreach & Engagement Coordinator to join our team on a part-time basis, eventually growing into a full-time role . This...  ...next steps toward securing what is most important to them. 2-4 evenings per month are required. No weekend work outside of the... 

Amwins Global Risks

Entry-Level Insurance Associate Underwriter Job at Amwins Global Risks

 ...Position: Entry-Level Insurance Associate Underwriter Location: 909 East Republic Road, Suite E200 Springfield, MO Job Id: 6046 # of Openings: 1 At Amwins, we succeed together and have a good time doing it. We know people don't leave companies. They leave cultures...