Customer Service Representative Job at Insight Global, San Francisco, CA

SFhRVmtWbU56bE1TMkZTc28wYzZOWVJCVWc9PQ==
  • Insight Global
  • San Francisco, CA

Job Description

Insight Global is looking for a sharp Customer Service Representative to join a growing EV start-up in San Francisco. In this role, the CSR will be responsible for responding to email inquiries from customers (both consumer and business), and handling ad-hoc customer service tasks.

This is a contract-to-hire position offering competitive hourly compensation and benefits. This role is hybrid in San Francisco, so candidates must have reliable transportation to and from the city.

Responsibilities:

  • Communicate with customers via email, chat, and phone
  • Provide knowledgeable answers to questions about product, pricing and availability
  • Work with internal departments to meet customer's needs
  • Data entry and customer management in Zendesk

Required skills and experience:

  • 2+ years of professional customer service experience
  • Professional experience working with Zendesk for customer data management (required)
  • Ability to commute into San Francisco 2x/week

Rate is $20 - $23/HR and medical, dental, vision benefits are available.

Job Tags

Hourly pay, Contract work,

Similar Jobs

CEVA Logistics

Air Export Agent Job at CEVA Logistics

Monday - Friday 8:30AM - 5:00PM MUST HAVE AIR EXPERIENCE. Job Responsibilities: Plans and directs flow of air/ocean traffic moving to overseas destinations. Opens files on the dedicated software system for each shipment. Ships freight, prepares documentation...

Palo Alto Networks

Principal Product Designer (Design Systems ) Job at Palo Alto Networks

 ...different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our...  ...system into a flexible, empowering platform that supports both product delivery and design excellenceend to end, from concept to code... 

Lee Weber Group

Medical Device Sales Representative Job at Lee Weber Group

 ...manufacturer of wound care & ostomy products. This sales role is directly responsible for...  ...Total Comp: $165K+ Company Car Full Medical / Dental benefits and 401K Territory...  ...regional, and local meetings as required. Represent the company in a professional manner at scheduled... 

Beths Beautiful Destinations

Itinerary Planner- No Experience needed Job at Beths Beautiful Destinations

 ...service skills Basic digital literacy and comfort with online tools You must be 18+, and reside in one of the countries where we are authorized to work? USA, Mexico, Australia, UK, Italy, Bahamas, Jamaica, Cayman Islands, Costa Rica, or Aruba.... 

Plano-Coudon

Recruiter Job at Plano-Coudon

 ...talented recruiter who is eager to continue growing your skillset in HR, this is an outstanding opportunity to join a growing company...  ...and engagement programming. Coordinate the companys entry level professional development program, including collaborating with...