About Us
At AirPay, we are on a mission to improve the consumer experience for dental patients. We are growing rapidly, partnering with top dental provider groups and insurance carriers. Our company is backed by top tier VC’s led by IA Ventures along with the founders of Flatiron Health, Clover Health, Shutterstock and more.
We are committed to delivering exceptional customer service and building lasting relationships with our users. We’re looking for a dynamic and motivated Customer Success Manager to join our team and help us maintain our high standards of customer care.
About the Role
As a Customer Success Manager, you will be responsible for owning the end-to-end experience for a set of dental practices using AirPay software. You will guide clients through the implementation of our technology, ensuring that their needs are met from initial setup to successful adoption, and continue to manage the relationship post-launch. Your goal is to ensure customers derive maximum value from our solutions, which will result in high satisfaction, retention, and growth opportunities.
This is an in-person role based out of our New York City office, with flexibility for some remote work.
Key Responsibilities
Skills & Qualifications
Please note that you must be legally authorized to work in the U.S. for this position.
Compensation:
$100k – $130k + equity
How to Apply:
Interested candidates are encouraged to submit their resume via LinkedIn. We look forward to hearing from you!
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