Customer Support Specialist Job at Talent, Springfield, MA

SDNBY2tsbU95MWtTMVZXaHBFYzZOb0JJVVE9PQ==
  • Talent
  • Springfield, MA

Job Description

Talent International is partnering with a fast-growing global leader in the component testing sector to hire a Customer Support Specialist for their Enfield, CT facility (5x days a week onsite) .

This is a great opportunity for people who are looking to build on their career and will suit those with 1+ year of high volume, phone base work experience.

What you will be doing:

- Serve as the main point of contact for customers—taking calls, scheduling work, and providing regular updates on project timelines.

- Coordinate closely with testing teams to track progress and ensure on-time delivery.

- Manage a high call volume (50–75 calls daily) and scheduling for ~200 customers annually.

- Update schedules in Excel and internal systems while maintaining clear, professional communication.

What you bring:

- 1+ year of customer-facing experience (call center, customer service, or similar phone-based role).

- Strong communication skills with an upbeat, resilient personality

- Organized and detail-oriented, with the ability to juggle multiple tasks in a fast-paced environment.

- Tech savvy with basic knowledge of Excel, email, and Microsoft Teams.

Details:

- Full-time, 40 hours/week.

- Contract role with long-term potential for extension or conversion.

- Onsite in Enfield, CT 5x days a week (no remote)!

Job Tags

Full time, Contract work, Work experience placement, Remote work,

Similar Jobs

Hr Journals LLC

Systems Engineer Aerospace & Defense Job at Hr Journals LLC

 ...About the Role: Join a leading aerospace and defense organization, where our team engineers advanced solutions and systems that support critical missions worldwide. We value trust, transparency, and collaboration, and we provide a flexible work environment where your... 

Agape Care

Executive Assistant to Chief Executive Officer(DODD Agency) Job at Agape Care

LOCATION: LANCASTER/SUGAR GROVE AREA -- ZIP CODE 43155**PLEASE NOTE: Client requires total assistance with hygiene needs.**~1ST SHIFT POSITION 16 HOURS/ WEEK ~ SATURDAY AND SUNDAY ONLY ~8AM - 4PM Agape Care LLC is looking for RELIABLE, caring and dedicated individuals...

Aspen Pharma Group

Sales Coordination Manager Job at Aspen Pharma Group

 ...Job Title: Sales Coordination Manager FLSA Status: Exempt Reports to: Head of Global Sales & BD EEO-1: Administrative Worker...  ...Group) has a proud history of over 100 years in producing Active Pharmaceutical Ingredients in the Netherlands and South Africa. Our range of... 

Anthony s Villa

Nurse, LPN Job at Anthony s Villa

 ...seven days a week. Other duties as assigned Minimum Qualifications (Knowledge, Skills, and Abilities) Licensed as an RN or LPN in the State of Ohio with no restrictions. Knowledge of healthcare regulations and preventative measures (HIPAA confidentiality,... 

Breaking Data

Junior Designer Job at Breaking Data

 ...which is essential for both team and individual success. The Junior Designer position offers someone an opportunity to get in on the...  .... (No coding required; this is about design for usability, not web development.) Follow established brand style guides and adapt...