Desktop Support Specialist Job at SISL Global, Moreno Valley, CA

SEhRY21WbU93RndYMVZTb3FrazNONEZHVnc9PQ==
  • SISL Global
  • Moreno Valley, CA

Job Description

Key Responsibilities:

· Provide technical support for desktop/laptop hardware, software, and peripheral

issues.

· Install, configure, and maintain operating systems, software applications, and system updates.

· Perform root cause analysis to identify recurring technical problems and develop solutions.

· Excellent in troubleshooting break/fix issues of windows and mac computers

· Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN.

· Collaborate with IT team members on projects, upgrades, and implementations.

· Maintain accurate records of work performed, issues, and resolutions using the company's

ticketing system.

· Provide remote support and troubleshooting for users working from home or in the field.

· Train and mentor junior support technicians as needed.

· Ensure compliance with IT policies, security protocols, and best practices.

· Perform routine maintenance and inspections to ensure optimal performance of equipment

· Build and maintain strong relationships with end users and ensure user satisfaction

Qualifications:

· Associate or bachelor’s degree in information technology, Computer Science, or related

field, or equivalent work experience.

Job Tags

Work experience placement, Work from home,

Similar Jobs

The Stembridge Agency, LLC

Family Practice or Internal Medicine physician needed in Jacksonville, FL (SA191688) Job at The Stembridge Agency, LLC

 ...nations oldest city, St. Augustine. Jacksonville also hosts one of the five largest Jazz Festivals in the United States and is a dedicated Carnival Cruise Line terminal with weekly cruises to the Bahamas. For more information, please contact ****@*****.***... 

Growth Valley Community

Management Intern (Part-Time) Job at Growth Valley Community

 ...background. The Role Own the day-to-day energy of our Teen Entrepreneur Club: Co-host weekly Zoom workshops run breakouts, manage Q&A, keep sessions on schedule. Light-speed community upkeep spark discussion in Slack/Discord, spotlight student wins,... 

Greene Resources

Senior Electronic Technician Job at Greene Resources

 ...electromagnetic compatibility (EMC) considerations. Experience with Six Sigma methodologies. Ability to work effectively with offshore teams. Strong understanding of electronic circuits, components, and systems. Proficiency in using electronic testing... 

kW Engineering

Intern Job at kW Engineering

 ...We are seeking a summer intern to support utility-related technical services. As an intern, you will play a key supporting role in utility projects that blend hands-on fieldwork with technical review, offering exposure to energy systems and utility program processes.... 

The Aviator Events Center and Pub

Event Server Job at The Aviator Events Center and Pub

 ...Event Server At The Aviator OUR MISSION is: We imagine a world where no barrier exists between fairytale weddings and reality, producing events that truly take flight. The responsibility of an event server is to deliver welcoming service to create an outstanding...