Head of Learning and Development Job at Polaris Staffing Group, Westwood, MA

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  • Polaris Staffing Group
  • Westwood, MA

Job Description

Our client in the hospitality industry is looking for a hands-on Training & Development Leader to elevate team performance across multiple locations. This role will own onboarding, leadership development, and continuous training programs, ensuring teams deliver exceptional guest experiences while meeting operational goals. You’ll work closely with operations leaders to identify skill gaps, build training content, and track results to drive engagement and retention.

Requirements

  • 3+ years in training, people development, or operations leadership
  • Experience building or delivering training programs in hospitality, restaurant, or multi-unit environments
  • Ability to analyze KPIs and measure training effectiveness

Preferences:

  • Experience with LMS platforms and e-learning design
  • Background in leadership coaching or employee engagement programs

Polaris Staffing Group is an equal opportunity employer committed to fostering a diverse, inclusive workplace. We do not discriminate based on race, color, religion, sex (including pregnancy and gender identity), national origin, sexual orientation, marital status, disability, age, veteran status, or any other protected characteristic. All qualified applicants are encouraged to apply.

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