Head of Retail Merchandising Job at Motive Workforce, Ontario, CA

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  • Motive Workforce
  • Ontario, CA

Job Description

Merchandise Quality Specialist

Location: Ontario, CA | Full-Time | 1st Shift (6am–2:30pm) or 2nd Shift (4pm–12:30am)

Hourly Pay: $21/hr |

Ready to make your mark with one of the largest and most recognizable retailers in the world? Join a fast-paced, high-energy environment where you’ll play a critical role in ensuring that our merchandise hits the mark—every time—for millions of shoppers.

What You’ll Do:

As a Merchandise Quality Specialist , you’ll serve as the key link between our suppliers and our shelves—making sure the products we deliver meet brand standards, quality expectations, and customer delight. You’ll work hands-on with fashion-forward merchandise, tackle challenges, and partner with vendors, planners, and DC teams to keep everything moving smoothly.

Your Impact:

  • Ensure all merchandise matches purchase order specs—right item, right label, right time.
  • Review fashion, quality, value, and branding to meet our promise of 20-60% off comparable prices .
  • Evaluate color, size, and style mixes to ensure perfect assortments for our customers.
  • Flag and resolve compliance issues around packing, ticketing, shipping, and legal labeling.
  • Identify damaged or poor-quality goods and make fast, smart decisions on returns and processing.
  • Ensure seasonal relevance and appropriateness across zones and store types.
  • Maintain accurate merchandise logs and handle problem orders efficiently.
  • Partner with vendors, buyers, and internal DC teams to troubleshoot and improve flow.
  • Use merchandising knowledge to review logos, tags, fabrics, and care instructions.
  • Communicate clearly and confidently to ensure timely, cross-functional issue resolution.

What You Bring:

  • Bachelor’s Degree or equivalent experience in merchandising, supply chain, or logistics
  • 1–2 years of experience in merchandising or retail operations
  • Strong attention to detail and time management—able to juggle and prioritize tasks
  • Excellent communication skills, both written and verbal
  • Proficiency with Microsoft Office (Excel, Word), Lotus Notes, and inventory systems
  • Strong problem-solving, analytical thinking, and collaboration skills
  • Active listening and adaptability—you know how to get the message across

Why Join Us?

  • Work with a global brand that reaches millions of customers
  • Grow your career in a stable, fast-moving industry with opportunities for advancement
  • Collaborate in a supportive, team-oriented environment
  • Be part of a company that values quality, customer experience, and innovation

This is more than just a job—it’s a career path in a company known for success, teamwork, and retail leadership.

Apply now and take the next step in your merchandising career!

Job Tags

Hourly pay, Full time, Seasonal work, Day shift, Afternoon shift,

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