Job Description

Human Resources Manager

Reports to: COO/GM

JOB KNOWLEDGE/CORE COMPETENCIES

• Extensive experience in employment law, compensation, organizational planning/development, employee relations, safety, and training.

• Solid understanding of club policies as outlined in the Employee Handbook, club by-laws, and rules.

• Exceptional written and verbal communication skills.

• Proven ability to collaborate with staff and executive management as a key team member.

• Maintains a high level of professionalism and confidentiality.

JOB TASKS/DUTIES

• Manages full-cycle recruitment: posts ads, develops strategies, screens applicants, checks references, makes hiring recommendations, and coordinates onboarding.

• Benchmarks recruitment and selection processes; explores and implements new industry strategies.

• Coordinates H2B visa program with legal counsel and F&B Director.

• Develops and maintains position-specific training materials.

• Supports department heads in employee training and professional development.

• Conducts and analyzes wage and benefit surveys; proposes enhancements to the COO/GM.

• Oversees employee performance appraisal system; recommends improvements.

• Ensures compliance with all employment laws and regulations; advises managers as needed.

• Schedules and leads employee safety meetings; maintains OSHA logs and reports.

• Updates the employee handbook and personnel policies; administers progressive discipline program and maintains policy manual.

• Administers group insurance, unemployment, and other benefits programs; communicates updates to staff.

• Coordinates employee events (e.g., holiday party, outings).

• Advises managers on employee relations issues, including discipline and terminations.

• Investigates policy violations and recommends corrective actions; liaises with legal counsel on EEOC, harassment, and related matters.

• Maintains organizational charts.

• Oversees work-related injury claims and ensures reporting compliance.

• Processes bi-weekly and special payroll; maintains payroll files and reporting.

• Conducts monthly audits for payroll, benefits, and workers’ compensation compliance.

• Serves as benefits administrator for health/life insurance and 401(k); facilitates education sessions, open enrollment, and claims support.

• Manages unemployment and workers’ compensation claims with vendors.

TRAITS, SKILLS, AND COMPETENCIES

· Energetic, personable, and self-driven with excellent interpersonal and communication skills.

· Service-oriented with a positive attitude, professional demeanor, and high standards of appearance.

· Strong multitasker who thrives under pressure and meets deadlines with attention to detail.

· Strategic thinker and goal-setter with a continuous improvement mindset.

· Leads by example; willing to perform hands-on tasks as needed.

QUALIFICATIONS

• Bachelor’s degree (or equivalent) in Human Resources, Personnel Management, Psychology, or Organizational Development.

• Training in employment law, compensation, planning/development, and employee relations preferred.

• 5–8 years of progressive HR experience, preferably in hospitality.

• Strong conflict resolution, problem-solving, and mediation skills.

• Proven ability to handle fast-paced environments with strong multitasking and follow-through.

• Highly organized with excellent attention to detail.

• Experience with OSHA compliance and certification preferred.

• SHRM membership and/or active participation preferred.

• Experience in hospitality or nonprofit HR settings preferred.

• Skilled in mentoring and knowledge sharing.

• Proficient in managing employee performance, compensation issues, and resolution strategies.

• Balances employee and organizational needs with fairness and legal compliance.

• Self-starter, capable of working independently.

• Spanish language proficiency is a plus.

COMPETITIVE COMPENSATION AND BENEFITS

· Starting salary range $90,000 - $95,000 with regular salary reviews annually

· Annual discretionary performance & holiday bonus

· Medical, Dental, and Vision insurance

· Health savings account

· Telehealth resources

· Disability & Life insurance

· 401K with employer match

· Paid holidays & vacation time off

HOW TO APPLY

Please submit a professional resume, cover letter, and salary requirements to:

Jim Cardamone, GM/COO jcardamone@north-shorecc.org

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