Job Description

TITLE: Human Resources Operations Specialist

POSITION TYPE: Full Time

LOCATION: Frisco, TX

ABOUT WorldLink:

WorldLink is a rapidly growing information technology company at the forefront of the tech transformation. From custom software development to cloud hosting, from big data to cognitive computing, we help companies harness and leverage today’s most cutting-edge digital technologies to create value and grow.

Collaborative. Respectful. Work hard Play hard. A place to dream and do. These are just a few words that describe what life is like at WorldLink. We embrace a culture of experimentation and constantly strive for improvement and learning.

We take pride in our employees and their future with continued growth and career advancement. We put TEAM first. We are a competitive group that likes to win. We're grounded by humility and driven by ambition. We're passionate, and we love tough problems and new challenges. You don't hear a lot of "I don't know how" or "I can't" at WorldLink. If you are passionate about what you do and having fun while doing it; tired of rigid and strict work environments and would like to work in a non-bureaucratic startup cultural environment, WorldLink may be the place for you.

For more information about our craft, visit .

WHO we’re looking for:

We are looking for a Human Resources Operations Specialist to join our Operations Team. You should be someone who is passionate about their career, who wants to grow and develop and willing to wear multiple hats in our operations department. This is a hands on, on-site position in our Frisco, TX office.

Role and Responsibilities:

Onboarding Program:

• Execute a comprehensive mastery of all day-to-day and strategic operational functions as it pertains to new employee onboarding. This includes but is not limited to offer letter creation, processing of all new hire documents etc., across the business with varying onboarding requirements all while maintaining full compliance.
• Document, track, and maintain candidate records and status of engagements to enable accurate data analytics with a high degree of accuracy.
• Actively partner with all internal constituents to ensure an accurate and positive offer and onboarding experience.
• Continue as main point of contact for candidates during the offer and onboarding process, through orientation.
• Manage collection and analysis of candidate experience feedback and create process for improvement.

Operations:

• Assist with management of comprehensive benefits program.
• Assist with proper processing and support for immigration documents in partnership with our external counsel.
• Assist with FMLA/ LOA compliance.
• Assist with Annual Reporting compliance (W-2; 1099; 1095-C, etc.)
• Develop tools and solutions for recurring requests and initiate processes to help create efficiencies.
• Ensure compliance with corporate policies.
• Work closely with operational departments to identify and evaluate the quality of different data sources used for key result/metric calculations and performance analysis.
• Ad hoc project management for operations team.
• Serve as OOO coverage for HR Manager and other operations counterparts

Required Experience and Education:

1. 3-5+ years of experience in a related field.
2. Bachelor’s degree
3. Proficiency using a variety of computer software applications, especially Microsoft Word, Excel, and Outlook.

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