Job Description
Position: Internal Communications Specialist
Classification: Full-time, Exempt
Reports to: Director, Marketing and Communications
Company: DePelchin Family Services
Location: Houston, TX
Position Description: The Internal Communications Specialist develops and delivers clear, engaging, and consistent communications that foster organizational culture, support staff engagement, and keep teams informed of key initiatives. The position plays a vital role in ensuring that staff are well-informed, connected, and aligned with the mission of DePelchin. The Specialist also serves as the hub for all internal messaging, ensuring that the voices of leadership, staff, and program teams are unified, transparent, and inspiring.
Primary Responsibilities: - Support the development and implementation of an internal communications plan that aligns with organizational goals and values.
- Draft, edit, and distribute organizational announcements, newsletters, talking points, leadership messages, and other internal materials.
- Maintain and help manage staff communication platforms (e.g., intranet, email bulletins, Teams, digital signage, town halls, or others as needed).
- Maintain online shop for the Organization Branded items, ensure POs and invoices are paid and accounted for in a timely manner, along with providing desirable inventory within the brand standards.
- Work the department to continue to implement and audit the organization’s Brand Guidelines.
- Partner with Human Resources to communicate policies, benefits, and training opportunities in a clear, accessible way.
- Share updates on program milestones, fundraising successes, staff spotlights, and volunteer impact stories.
- Support internal events such as staff meetings, retreats, and recognition programs by creating messaging, presentations, and follow-up communications.
- Create engaging content (written, visual, and digital) that reflects organizational culture and celebrates impact.
- Ensure tone, voice, and style are consistent with brand standards across all internal channels.
- Develop templates, toolkits, and guides for departments to use in their own staff and volunteer communications (internal flyers, Intranet sites, and others).
- Track engagement with internal communication channels and provide regular reports on effectiveness.
- Gather feedback from staff and volunteers to continuously improve communication tools and processes.
- Identify opportunities to strengthen two-way communication across the organization.
Required Qualifications: - Bachelor’s degree in Communications, Public Relations, Marketing, Nonprofit Management, or related field. Relevant years of experience in related field may be considered in lieu of formal education.
- Minimum two (2) years professional experience in internal communications, employee engagement, marketing, or related field.
Preferred Qualifications: - Experience in a nonprofit or mission-driven organization, specifically in children’s services or social services.
- Familiarity with change management communication strategies highly desired.
- Graphic design and/or video editing skills a plus.
Knowledge, Skills, and Abilities: - Strong writing, editing, and storytelling skills, with the ability to tailor content for different audiences.
- Proficiency with communication platforms (e.g., Microsoft SharePoint & Teams, Bulk Email Software, Intranet tools), Adobe Creative Suite, and Microsoft Office.
- Ability to manage multiple projects with competing deadlines while maintaining attention to detail.
- Collaborative, approachable, and mission-driven mindset.
- Ability to build relationships across all levels of the organization.
- Comfortable working in a fast-paced, service-oriented environment with staff, volunteers, and community stakeholders.
- Ability to share a deep commitment to the mission of advocating for children and families.
- Ability to communicate with transparency, foster inclusivity, and apply creativity to engage diverse audiences effectively.
Work Conditions: - Environment: Hybrid; Must be able to commute to the office within one hour if needed.
- Range of Schedule: Mon – Fri, 8:00 am to 5:00 pm; Occasional nights or weekends.
- Travel: None
DePelchin is Proud to be an Equal Opportunity Workplace.
DePelchin is committed to selecting and employing the best and most qualified person available for each job opening without unlawful discrimination of any kind. Additionally, DePelchin is committed to providing a work environment free of discrimination and harassment on the basis of race, color, sex (including pregnancy, sexual orientation and gender identity), marital or parental status, veteran status, religion, national origin, age, disability, family medical history, genetic information, or political affiliation.
Job Tags
Full time, Work at office, Night shift,