Job Description

Job Title: IT Support Tech

Location: Midland, TX

Schedule: 5/40

Type: Long Term Contract

Benefits: Healthcare, Vision, Dental and 401k

Summary

Airswift is seeking a skilled IT Support Technician to join one of our major clients in Midland, TX facility on a long-term contract basis. This is a fantastic opportunity to provide hands-on IT support in a fast-paced environment while offering exceptional customer service across multiple locations.

Key Responsibilities:

• Provide iPhone/iPad support for end-users, ensuring seamless functionality and quick resolution of any issues.
• Maintain and troubleshoot hardware and software for desktop computers, laptops, thin clients , and other IT equipment.
• Resolve PC, network, and telecom issues promptly, ensuring minimal downtime and optimal system performance.
• Offer general system support across multiple locations, including on-call support for system maintenance and urgent issue resolution.
• Provide outstanding customer service to all users, addressing IT-related concerns in a timely and professional manner.
• Stay updated on emerging computer technologies and recommend solutions that enhance the Midland Division’s competitive advantage, boosting productivity and operational efficiency.

Qualifications:

• Bachelor’s Degree in Computer Information Systems or a related field, OR a minimum of 2 years of hands-on experience in IT support with a focus on customer service .
• Strong experience with Windows 10, networking , and IT support systems.
• Proven ability to manage IT personnel and support projects with a customer-first approach.
• Experience in business/project management is a plus.

If you are passionate about IT support and thrive in a customer-centric environment, we encourage you to apply for this exciting opportunity!

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