Medical Device Case Coordinator Job at Insight Global, Warsaw, IN

R0hJZWsxdUp6bG9lMFZhdW9FWXhPNEJEVWc9PQ==
  • Insight Global
  • Warsaw, IN

Job Description

We are hiring for a Case Coordinator role focused on ensuring the accuracy and quality of imaging data used in orthopedic surgical planning. This position involves reviewing incoming imaging studies—primarily X-rays and CT scans—and reaching out to customers to verify that imaging protocols are correctly set up on their machines. A key part of the role includes proposing new imaging centers and coordinating test scans to validate protocol compliance.

Daily responsibilities include: processing cases that have been delivered, checking for calibration, verifying that case details match protocol standards, and identifying any concerns in the scans. The Case Coordinator is often the first to review studies, requiring a high level of attention to detail and a strong understanding of anatomical landmarks and imaging requirements. If a scan does not meet protocol standards, the coordinator will initiate a failure report through our Scan to Health system and follow up with the customer to resolve the issue. This role is ideal for someone with a background in medical imaging or case management who thrives in a collaborative, quality-driven environment.

Must Haves:

  • Minimum 3 years of experience in a customer facing/customer engagement role (internal and external)
  • Bachelor’s Degree
  • Excellent professionalism
  • Experience working with a CRM system
  • Excellent verbal and written communication

Job Tags

Similar Jobs

Pentangle Tech Services | P5 Group

Senior Software Engineer Job at Pentangle Tech Services | P5 Group

Job Description We are seeking a highly skilled Senior Software Engineer to develop innovative software solutions that automate product manufacturing, laboratory testing, SQL data storage, and data analysis in a dynamic, customer-focused automotive environment. Responsibilities...

Geronimo Power, formerly National Grid Renewables

Senior Paralegal Job at Geronimo Power, formerly National Grid Renewables

 ...geronimopower.com or follow the company on . Job Summary/Overview : As Senior Paralegal, you will be a member of Geronimo Powers dynamic and growing Legal Department, supporting the team in corporate governance, legal entity management, compliance, corporate transactions... 

TCS Govcon

Computer Based Training (CBT) Specialist Job at TCS Govcon

Company: TCS GOVCON (TCS) Location: Bedford, Indiana Employment Type: Full-time Salary: Commensurate with experience. Clearance Level Required: Secret. US Citizenship required. About Us TCS GOVCON (TCS) is a service-disabled veteran...

NileVista, Inc.

Entry Level Marketing Job at NileVista, Inc.

 ...immediately for this on-site role. Our company offers extensive paid training and career development opportunities. Entry Level Marketing...  ...: Sales/customer service/marketing experience is a plus Student Mentality: The ability to continuously look to learn and grow.... 

Metric Bio

Sub-Investigator Job at Metric Bio

 ...About the Role We are seeking a dedicated and adaptable Sub-Investigator (NP or PA) to join a top, dynamic clinical research team. This role is ideal for a bilingual healthcare professional (Spanish/English) with a passion for patient care and an interest in advancing...