Job Description

We are looking to an ambitious Operations Associate to join our Charlotte office to run our front desk and assist in administrative duties. This is an in-office position.

Responsibilities

• Welcome visitors, clients, and staff in a friendly, positive manner
• Answer multi-line phone with professionalism and enthusiasm; direct calls to appropriate personnel
• Responsible for receiving, sorting, and routing mail received at the reception desk
• Handle all outgoing mail, including sorting, envelope stuffing and postage machine workings
• Responsible for receiving and handling of all checks
• Maintains the reception area to look neat and professional at all times
• Ordering, receiving, and organizing all office supplies
• Working with vendors on equipment management and maintenance
• Perform administrative duties for multiple departments

Qualifications

• Experience working in a professional environment preferred
• Proficient in Microsoft Office
• Possess the ability to multitask and successfully prioritize assignments based on deadlines
• Accustomed to working in high volume and high energy atmosphere
• Has successfully demonstrated the ability to take ownership of their work
• Enjoys complex and challenging assignments; organized and proactive

About Our Company

Burns & Wilcox, the flagship organization of H.W. Kaufman Group, is North America’s leading wholesale insurance broker and underwriting manager. Burns & Wilcox offers wide ranging and comprehensive solutions to serve retail insurance brokers and agents of all sizes, from the large houses to the more than 30,000 independent brokers and agents worldwide. Fueled by its freedom from Wall Street and private equity, Burns & Wilcox is a privately owned company whose standards of service, depth of market relationships and outstanding talent are unsurpassed in the specialty insurance sector.

Equal Opportunity Employer

The H.W. Kaufman Group of companies is an equal opportunity employer. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, gender, gender identity, age, national origin, disability, veteran status, marital status, sexual orientation, genetic information or any other status or condition protected by the laws or regulations in the locations where we operate.

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