We’re looking for an enthusiastic and customer-focused Customer Service Representative to join our dynamic team! If you have 1-3 years of customer service experience and a passion for helping others, this is the perfect opportunity for you. In this hybrid role, you’ll enjoy the flexibility of working from home two days a week, while collaborating in the office three days a week. With a Monday to Friday schedule from 9:00 AM to 6:00 PM EST, you’ll have the chance to engage with customers and make a real impact. We're seeking a problem-solver with excellent communication skills who thrives in a fast-paced environment and is committed to delivering outstanding service. Join us and be part of a team that values growth, collaboration, and excellence in customer support!
Key Responsibilities/Essential Functions
Customer Account Management
Order Processing and Fulfillment
Issue Resolution and Escalation
Compliance and Quality Assurance
Collaboration and Teamwork
Technology and Systems Management
Basic Qualifications
Other Requirements
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