Job Description

The Opportunity

The Relationship Banking Officer plays a crucial role as the face of the bank, serving more clients on a daily basis than any other position. This opportunity is ideal for someone who thrives in a fast-paced, client-first environment and wants to build meaningful relationships while supporting the financial needs of individuals and families. You’ll be part of a community-focused organization that values positivity, collaboration, and service excellence.

What You Will Bring Required Experience:

• Banking experience with a client-first mindset
• Brings a positive and energetic presence with a can-do attitude 
• Operational excellence and attention to detail. 
• Strong organizational skills and a commitment to accountability and performance.

Preferred Experience: 

• Natural leadership mentality

Why You’ll Love One Community Bank

• People-First Culture: At OCB, relationships are at the heart of everything we do. You’ll be part of a collaborative, team-oriented environment where cross-functional support and open communication are the norm. Whether you’re mentoring others, jumping in to assist a teammate, or leading by example on the front line, your contribution will be valued. Our leadership fosters a hands-on, solutions-first approach that empowers employees to make a difference every day.
• Career Growth & Development: This is more than a banking job, it’s a launchpad for growth. You’ll gain exposure to the full range of retail banking services, from consumer lending and account opening to client outreach and financial consultations. Through cross-training, ongoing education, and direct access to experienced mentors, you’ll be equipped with tools to expand your knowledge and advance your career within a dynamic and growing organization.
• Stability & Support: OCB’s reputation as a premier community bank is built on decades of excellence and consistent leadership. This role offers the support of a stable, well-established institution with a strong mission and values. You’ll benefit from clearly defined policies, structured training, and the full support of a leadership team that is invested in your success. As the bank continues to grow, so do your opportunities.
• Community Commitment: Our impact extends beyond the bank’s walls. As a trusted partner in the communities we serve, OCB actively supports local events, organizations, and outreach efforts. You’ll have the opportunity to represent the bank at community functions and contribute to causes that matter because at OCB, giving back is part of the job.
• Compensation & Benefits: In addition to a competitive hourly rate, OCB offers non-monetary incentives that emphasize work-life balance and a supportive work culture. While monetary compensation is important, OCB ensures that employees have access to a fulfilling and rewarding work environment.

The Company

One Community Bank is a premier, locally owned, full-service community bank that delivers personalized banking solutions to individuals and businesses. Headquartered in Oregon, WI, OCB is known for its commitment to client service, community engagement, and team development. With a strong track record of growth and innovation, OCB provides a welcoming, team-driven culture where employees thrive.

Core Values

OCB is a modern, progressive, and forward-leaning bank, focused on serving their clients, supporting their colleagues, and investing in the communities they serve through:

• Integrity
• Community Involvement
• Continuous Improvement
• Client-First Service

Performance Objectives

• Deliver Exceptional Client Service: Build strong relationships with clients by providing personalized, attentive service. Respond to client needs with urgency and professionalism, ensuring high levels of satisfaction, retention, and trust. Be proactive in identifying ways to add value in every interaction.
• Be a Collaborative and Reliable Team Player: Contribute to a positive and cooperative team environment by actively supporting peers and jumping in to help wherever needed. Be a dependable resource for both clients and colleagues, maintaining flexibility and a solution-oriented mindset throughout the day.
• Mentor and Model Operational Excellence: Serve as a go-to team member by consistently demonstrating strong organization, attention to detail, and follow-through. Lead by example in upholding OCB’s service standards and processes, while helping newer or less experienced team members learn and grow.

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