Remote - Chat Support Agent Job at Pin-Up Curls, Stockton, CA

SEhVWWxscUt6VkllMUZtdHBFczBNNEpDVVE9PQ==
  • Pin-Up Curls
  • Stockton, CA

Job Description

Job Summary: As a Remote Chat Support Agent, you will be the first point of contact for our customers, assisting them with inquiries, resolving issues, and providing information about our products and services. Your role will involve engaging with customers through live chat, ensuring they receive prompt and effective solutions to their queries.

Key Responsibilities

  • Respond to customer inquiries via live chat in a timely and professional manner.
  • Provide accurate information regarding products, services, and policies.
  • Assist customers with troubleshooting issues and resolving complaints.
  • Maintain a high level of customer satisfaction through effective communication and problem-solving.
  • Document customer interactions and feedback in our CRM system.
  • Collaborate with team members and other departments to enhance customer experience.
  • Stay updated on product knowledge, company policies, and industry trends.
  • Meet performance metrics, including response time and customer satisfaction scores.

Qualifications

  • High school diploma or equivalent.
  • Excellent written communication skills with a friendly and professional tone.
  • Strong problem-solving skills and the ability to think critically.
  • Ability to multitask and manage time effectively in a remote environment.
  • Proficiency in using live chat software and CRM systems.
  • Availability to work flexible hours, including evenings and weekends if required.

What We Offer

  • Competitive salary and performance-based bonuses.
  • Flexible work schedule with the opportunity to work from home.
  • Comprehensive training and ongoing support.
  • Opportunities for growth and advancement within the company.
  • A positive and inclusive team culture.

Job Tags

Remote work, Flexible hours, Afternoon shift,

Similar Jobs

BRT, Inc.

CDL Class A Local Tanker Truck Driver Job at BRT, Inc.

 ...owned carrier, currently seeking LOCAL Class A Full-Time Tank/Haz Drivers for liquid bulk petroleum deliveries based out of the Myerstown,...  ...and self-motivated. ~ Products: Gas, Diesel. ~ Class A CDL with Hazmat and Tank Endorsements. ~1 year of verifiable tractor... 

Kaleidoscope Education Solutions

Certified Spanish Teacher Job at Kaleidoscope Education Solutions

 ...experience. As part of our mission to bring out the best in our children, our client's schools are looking to find stellar Spanish Teachers to enrich the lives of students in the Philadelphia metro area . CLIENT'S SUMMARY OF POSITION * Develop lesson plans... 

V2X

CBA - F-15 - Aircraft Mech (F-16 & A-10 exp. considered) - NASA Armstrong - Edwards AFB, CA Job at V2X

**Description**The Aircraft Mechanic performs organizational, intermediate, and limited depot-level maintenance including inspection, operational test, repair, modification, routine daily, and periodic servicing, and troubleshooting on F-15 B/D, F-16 aircraft, aircraft...

International Leadership Charter High School

Middle School Teachers - (All Contents) Job at International Leadership Charter High School

 ...Middle School Teacher All Content areas (ELA, Math, Science, History, SPED, MLL) International Leadership Charter Middle School is building on 20 successful years of sending hundreds of students to college at the flagship school the International Leadership Charter... 

Meridian Investigative Group, Inc.

Private Investigator Job at Meridian Investigative Group, Inc.

 ...covert surveillance? Team 360 Staffing, on behalf of Meridian Investigative Group , is seeking a Covert Surveillance Investigator to...  ...Requirements: Valid state-issued drivers license. Current auto insurance. Possess an investigator license in the state of operation...