Remote Junior Client Success Manager Job at StackAdapt, Remote

SDNVVWxWZU13VklXMWxtcHBrNDZPNEpHVmc9PQ==
  • StackAdapt
  • Remote

Job Description

You’ll play an integral role in post-sales client relationships as it relates to user adoption of the StackAdapt platform, campaign management, client retention and account expansion opportunities. You’ll work closely with the Growth Sales Team, Client Service support teams, and other cross functional teams to maximize the campaign ROI of our customers. Additionally, this role will allow you to use your RTB / Programmatic media buying experience to recommend optimizations to clients for their campaigns and come up with unique solutions that ensure our clients are satisfied with their campaign performance.

StackAdapt is a Remote First company, we are open to candidates located anywhere in the UK.

What you’ll be doing:

  • Act as the main point of contact for your portfolio of clients across a wide range of verticals
  • Advise clients on effective campaign strategies within the StackAdapt platform
  • Ensure client campaigns are successful by providing regular reporting on their campaign goals, providing strategic recommendations and optimizations to meet identified KPIs
  • Onboard new clients to the Stackadapt platform, providing them with adequate training, support and resources to be fully self-serve
  • Drive retention and growth by helping clients maximize their usage of StackAdapt’s capabilities
  • Resolve customer inquiries; ensuring that questions and issues are addressed within established SLAs
  • Assist in the creation of Support documentation for frequently experienced challenges

What you’ll bring to the table:

  • 2+ years of experience in Real Time Bidding/programmatic expertise (DSP, Ad Network)
  • Experience running Google Tag Manager (GTM), Google Ad Words, Facebook Ads or executed through a DSP as a self-serve user
  • Proven success in managing client relationships and delivering service excellence
  • Focus on retaining accounts and growing revenue
  • The ability to grasp and communicate technical concepts and platform-based knowledge
  • Familiarity with the latest digital advertising trends and ideas
  • Exceptional communication, critical thinking, and analytical skills
  • Proven ability to manage multiple, competing priorities simultaneously
  • Experience providing training and explaining concepts to clients who have different levels of knowledge of programmatic advertising

StackAdapt is a diverse and inclusive team of collaborative, hardworking individuals trying to make a dent in the universe. No matter who you are, where you are from, who you love, follow in faith, disability (or superpower) status, ethnicity, or the gender you identify with (if you’re comfortable, let us know your pronouns), you are welcome at StackAdapt. If you have any requests or requirements to support you throughout any part of the interview process, please let our Talent team know.

Jobicy job ID: 117866

Job Tags

Full time,

Similar Jobs

PacificSource Health Plans

Pharmacy Technician II Job at PacificSource Health Plans

Candidates must be located near one of the following PacificSource locations: Portland, Oregon Springfield, Oregon Boise, Idaho Coordinate application of pharmacy services and benefits as an integral contributor on the pharmacy team. Handle pharmacy-related...

Nesco Resource

Payroll Specialist Job at Nesco Resource

 ...controls, and SOX requirements. Provide frontline support for employee payroll inquiries related to time entry, deductions, and taxes. Maintain strict confidentiality of employee and payroll data. Qualifications ~ Associate degree or equivalent work experience... 

USPRO

Project Engineering M Job at USPRO

 ...Project Engineer II, III, or a Senior role is based on performance, experience, and demonstrated leadership potential. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Project) Experience preferred in Business Systems Software (JDE, IFS, BidTracer, FastEst,... 

BEPC Inc. - Business Excellence Professional Consulting

Project Manager MEWPJP00028911 Job at BEPC Inc. - Business Excellence Professional Consulting

 ...has an open position for General Engineering & Skilled Trade Project Manager 6 in St. Louis, MO! Location: 3300 South Second Street St. Louis...  ...with the site, project, and construction teams to make timely decisions Identify, manage, and mitigate project risks; implement... 

Utah Prep Academy

Application Trainer Intern Job at Utah Prep Academy

 ...Intern Trainer Utah Prep (Start Date: August 1 or earlier) Utah Prep Academy, an international preparatory boarding school located in Hurricane, Utah, is seeking a motivated and disciplined Intern Trainer to join our sports medicine team. Situated on a picturesque...