Remote - Technical Communicator Job at Robert Half, Orlando, FL

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  • Robert Half
  • Orlando, FL

Job Description

Job Title: Technical Writer – Data Analytics & Reporting

Location: Orlando, FL (Onsite Monday–Thursday, Remote on Fridays)

Reports to: Manager, Technology – Data Analytics & Reporting

About the Team

We are responsible for shaping the end-to-end digital and physical guest experience through technology across Attractions & Entertainment, Food & Beverage, Resorts & Transportation, Merchandise, and key initiatives.

Job Overview

We are seeking a highly skilled Technical Writer to join our Data Analytics & Reporting team. This role is crucial in creating clear, accurate, and accessible documentation for data tools, processes, and technologies. You will collaborate with data engineers and other cross-functional teams to simplify complex technical content for a broad audience.

Key Responsibilities

Documentation

  • Write and maintain comprehensive documentation including:
  • Data dictionaries
  • Data models
  • API guides
  • Integration manuals
  • User manuals and tutorials for data platforms and tools
  • Document data workflows and system architectures
  • Translate complex technical concepts into clear, user-friendly content

Discovery and Research

  • Collaborate with technical teams (engineers, QA, stakeholders) to gather accurate and up-to-date information
  • Participate in meetings and walkthroughs to fully understand technical processes and data flows

Quality and Consistency

  • Adhere to company documentation standards and style guides
  • Maintain version control and ensure timely updates as systems evolve
  • Continuously review documentation to reflect current workflows and technologies

Work Environment

  • Schedule: Monday–Thursday onsite, Friday remote
  • Location: Candidates must be local to Orlando, FL and available to commute onsite 4 days a week
  • Interview Process:
  • First-round panel interview
  • Potential second-round with leadership

Qualifications

Basic Qualifications

  • 2+ years of experience as a Technical Writer, preferably in data or related fields
  • Experience with data technologies such as:
  • SQL, Python
  • ETL tools
  • Snowflake
  • Data visualization platforms
  • Strong writing/editing skills with a focus on clarity and audience-appropriate content
  • Familiarity with RESTful APIs and how to document requests, responses, and parameters
  • Ability to manage multiple projects and deadlines simultaneously
  • Experience using documentation tools (e.g., Confluence, Git)
  • Excellent communication and collaboration skills

Education

  • Bachelor’s degree in Computer Science, Information Systems, or a related field — or equivalent professional experience

Preferred

  • Strong portfolio of writing samples, including API docs, user guides, or data documentation
  • Understanding of data warehousing and data visualization best practices
  • Basic programming or scripting knowledge (SQL, Python)

Job Tags

Local area, Monday to Friday,

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