Renewals & Presales Support Specialist Job at MicroAge, Phoenix, AZ

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  • MicroAge
  • Phoenix, AZ

Job Description

Renewals & Presales Specialist

Hybrid: Phoenix, AZ

Renewals Support

  • Oversee tracking of upcoming renewal opportunities, secure quotes, and distribute notifications to sales teams.
  • Cultivate and manage relationships with suppliers and distributors for renewal contracts.
  • Leverage data analytics to inform decision-making processes, including identifying trends and patterns in renewal contracts.
  • Evaluate the effectiveness of renewal strategies using key performance indicators (KPIs) and metrics.

Presales Support

  • Provide expert guidance on cloud licensing options and renewals for suppliers.
  • Oversee the setup and provisioning of Cloud SaaS service accounts and licensing.
  • Manage client license renewal requests, quotes, and orders through various system portals and applications.
  • Track and report on the financial status of cloud license orders and support finance teams with invoicing processes.
  • Administer the Supplier Incentive program, including managing claims, referrals, and direct submissions to suppliers.

Qualifications

  • 2-4 years of experience in lifecycle management, sales administration, licensing administration, contract management, and/or supplier incentive management.
  • Strong analytical skills and ability to analyze data and make data-driven decisions.
  • Strong verbal and written communication skills.
  • Proven ability to work independently and take initiative.
  • Self-motivated and goal-oriented with a high level of personal accountability.
  • Strong problem-solving skills and proactive communication.
  • Adaptability and resilience in a dynamic, fast-paced environment.

Additional Skills & Attributes

  • Emphasis on data analytics and decision-making processes.
  • Focus on evaluating renewal strategies using KPIs and metrics.

Why work at MicroAge?

At MicroAge our team members are our smartest investment—in addition to our award-winning company culture and associate engagement and recognition initiatives—our benefits package is an important way of showing them that. We work across a multitude of industries within the SMB sector and beyond and consider ourselves a high-octane team of A-players. MicroAge offers a competitive compensation plan and a culture that’s landed us on the Phoenix Business Journal’s Best Places to Work nine times.

MicroAge Benefits—to Name a Few!

· Comprehensive health, dental, vision, and 401K plans

· Company paid basic life insurance, long term disability, and parental leave

· Quarterly company contribution towards Health Savings Account (HSA)

· Flexible hybrid work schedule

· Frequent performance recognition awards

· PTO and Paid Holidays

· Associate Referral Bonus

· Military Differential Pay for Active Military Associates

Job Type: Full-time

Pay: From $50,000.00 per year

Benefits:

  • 401(k)
  • Dental insurance
  • Disability insurance
  • Health insurance
  • Paid time off
  • Vision insurance
  • Work from home

Shift:

  • 8 hour shift

Job Tags

Holiday work, Full time, Contract work, Flexible hours, Shift work,

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