Salesforce Lead Developer Job at DynPro Inc., Fremont, CA

SEhzYmxGK0h6Vm9SMDFtZ28wbzFOWVZKVVE9PQ==
  • DynPro Inc.
  • Fremont, CA

Job Description

Job Overview:

We are seeking a Salesforce Lead Developer with strong experience in Service Cloud implementations to drive end-to-end solution design, development, and delivery. This role requires a hands-on leader capable of managing configurations and customization while guiding a team of Salesforce developers/admins and collaborating with business stakeholders.

Key Responsibilities:

  • Lead the technical design, development, and implementation of Salesforce Service Cloud solutions.
  • Gather requirements and translate business needs into scalable Service Cloud configurations and custom development.
  • Design and implement case management workflows, Omni-channel routing, entitlement processes, and knowledge base setup.
  • Own integrations between Salesforce and third-party systems (REST/SOAP APIs, middleware).
  • Conduct code reviews, oversee release management, and enforce Salesforce development best practices.
  • Collaborate with cross-functional teams including customer support, operations, and product owners.
  • Provide guidance and mentorship to junior Salesforce developers and admins.
  • Participate in architecture reviews, roadmap planning, and technical governance.

Required Skills & Qualifications:

  • 10+ years of Salesforce platform experience; 2+ years in a lead or architect-level role.
  • Deep expertise in Salesforce Service Cloud including case lifecycle, service console, macros, knowledge base, Omni-channel, and live agent.
  • Strong hands-on experience with Apex, Lightning Components (LWC), Flows, Process Builder, and SOQL.
  • Experience with Salesforce integrations using REST/SOAP APIs or middleware (e.g., Mulesoft, Workato, Dell Boomi).
  • Familiarity with Salesforce DX, CI/CD tools, version control (Git), and sandbox management.
  • Strong understanding of Salesforce security model, sharing rules, and role hierarchies.
  • Salesforce certifications preferred: Service Cloud Consultant, Platform Developer I/II, Application Architect, etc.

Nice to Have:

  • Experience with Experience Cloud or Field Service Lightning.
  • Prior experience working in Agile/Scrum environments.
  • Exposure to Service KPIs, CSAT/NPS tracking, and call center optimization.

Job Tags

Similar Jobs

Globus Exchange Programs

Receptionist / Front Desk Agent Job at Globus Exchange Programs

Job description / Role About the Client: It is a highly esteemed hotel located in the United States, and they are currently seeking to hire individuals for both seasonal and non-seasonal positions. The Front Desk Receptionist welcomes guests to the property, providing...

California People Search, Inc.

Executive Assistant to CEO Job at California People Search, Inc.

 ...sure the CEO's operations run smoothly. Thus, the candidate should be detail oriented and a creative problem solver. This is a hybrid remote schedule with Monday and Fridays work from home and other days in office. Responsibilities Control workflow and internal and... 

LHH

Revenue Cycle Manager Job at LHH

 ...healthcare client in the Fredericksburg, VA area to fill a Revenue Cycle Manager Position. The position is a full-time, direct hire role. Compensation...  ...track record of driving process improvements, achieving operational efficiencies, and optimizing revenue cycle performance.... 

Leadenhall Search & Selection

Assistant General Counsel Job at Leadenhall Search & Selection

 ...facilities nationwide, partnering with hospitals, health systems, and physician groups across the US. They are seeking an Assistant General Counsel to report directly to the General Counsel and directors and will perform all responsibilities relating to legal services... 

Chief of Staff KC

Administrative Assistant Job at Chief of Staff KC

 ...JOB SUMMARY The Administrative Assistant facilitates the efficient operation of the assigned department by performing a variety of clerical and administrative tasks. RESPONSIBILITIES Maintains filing systems as assigned. Retrieves information as requested...