I. Job Summary
The key objective of this position is to be responsible for the merchandise, to provide sales support, excellent customer service, administrative and Salon support to the Sales Executives, clients, Vault Operations Manager, Retail Operations Manager, Retail Support Manager and the Vice President of US Retail.
II. Key Duties, Responsibilities and Accountabilities
Merchandise Responsibilities
•Set up jewelry in the morning and take it down in the evening.
•Conduct daily morning and evening jewelry inventory counts.
•Ensure vitrines are closed and locked and track the movement of keys.
•Document all movement of jewelry in vitrines and report count changes to Vault Operations Manager.
•Ensure all jewelry in vitrines are displayed properly; tagged, cleaned, polished, on correct form and in working order.
•Understand repair, move, transfer and memo processes.
•Courier jewelry between salon, Jewelry Division offices and the workshop.
Direct Sales Support
•On call at all times to assist Sales Executives with clients.
•Transporting jewelry to and from the vault.
•Modeling jewelry.
•Monitor and track jewelry being shown by the Sales Executives.
•Assist with having jewelry cleaned and minor repairs performed.
•Have a complete working knowledge of GEM:
•Responsible for executing GEM stock searches and printing proper documentation.
•Proper knowledge of jewelry and watch inventory and how to search for these items in GEM efficiently.
•Maintain correct client information and update in GEM as changes are received.
•Responsible for GEM sales invoicing, daily sales log, tracking and forecasting.
Customer Service
•Provide refreshments.
•Handle client telephone requests.
•Escort clients throughout the building.
•Respect the client's privacy and keep all client information confidential.
•Be available to honor any reasonable customer service request.
Administrative Duties
•Follow Daily Checklist for opening and closing duties.
•Prepare retail replacement valuations.
•Answer telephones, monitor voicemails and take messages.
•Administer client correspondence.
•Ensure all salon offices are stocked with necessary office supplies, catalogues, forms and stationary.
•Prepare and process jewelry shipment requests with thorough documentation.
•Maintain advertising and editorial information board.
•Maintain client mailing lists.
•Maintain events calendar and report ROI to Marketing.
•Assist with business related errands.
...offer officially licensed headwear and apparel from collegiate and professional sports teams, plus top brands like Nike, New Era, Lululemon, and Mitchell & Ness. In addition, to our wide assortment we are the industry leader in on demand customization. We currently operate...
...Environmental Engineer Direct Hire Full Time Dallas, TX or Ashland City, TN Hybrid: In-office TuesThurs when not traveling; ~50... ...Bachelors degree in Environmental Engineering, Environmental Science, or a related field Additional certifications (PE, CHMM, etc...
...University of Missouri - Kansas CityThe National Museum of Toys and MiniaturesOften described as one of the best museums in Kansas... ...of antique toys on public display. The Museums mission is to educate, inspire, and delight adults and children through the museums...
...Job Summary: Insight Globals client is looking for a creative and data-savvy Content & Social Media Specialist to help shape how their brand connects with music professionals and the broader entertainment industry. Youll create compelling content, drive engagement...
...Zephyr OS. ~ Skilled in debugging (JTAG, SWD) and using tools like oscilloscopes and analyzers. ~ Experience with GitHub, CI/CD pipelines, and scripting (Python, batch, shell). ~ Solid understanding of hardware schematics and electronic fundamentals....