Senior WMS Order Associate Job at DataMasters, Greensboro, NC

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  • DataMasters
  • Greensboro, NC

Job Description

Reliable and trusted person needed ASAP for this role.

MUST RESIDE around/ in Guilford or Alamance County.

Relocation assistance is not available at this time.

DO YOU HAVE THESE SKILLS? If so, let me know!

  • Need someone that can make reasonable decisions
  • Perform independently.
  • Track Orders into their ERP (SAP) and their WMS.
  • Excellence in client-facing interaction with Sales, Customers and Retailers
  • Will be 80% in GSO office, 20% Burlington Distribution Center
  • Needs: Excel skills, MS Office, work with a WMS or finished good ERP system
  • Experience within a Distribution Center

DETAILS

  • Oversees the entire order fulfillment process, from when an order is placed to when it's delivered, ensuring accuracy, efficiency, and customer satisfaction.
  • Key responsibilities include monitoring order status, managing inventory, coordinating with warehouse staff and shipping partners, resolving issues, and utilizing order management systems (OMS) to optimize operations and provide real-time visibility into the order lifecycle.
  • Problem Resolution: Proactively identifying and resolving issues such as late deliveries, incorrect items, or out-of-stock situations.
  • Exceptional Customer Service skills needed to provide updates to customers on their order status and addressing any concerns or inquiries to ensure a positive experience.
  • Data Accuracy: Maintaining accuracy in order details, customer information, and shipping addresses.

Hours are 7:00AM to 3:00PM, M-F

Location: HQ in central Greensboro and Distribution Center in Burlington NC

Job Tags

Immediate start, Relocation package,

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