Service Desk Support Job at Coforge, Charleston, WV

RzNVZmxsK0p6MUlRMEZlcXAwNHdONFJBWGc9PQ==
  • Coforge
  • Charleston, WV

Job Description

Role: Service Desk Support

Experience: 2+ years

Location: Charleston, WV

Mode of Hire: Full Time

We at Coforge are hiring Service Desk Support with the following skillset:

  • Provide Level 2 support to the client.
  • Identify issues and escalate issues when necessary.
  • Resolve end-user incidents and process service requests via phone, e-mail and chat.
  • Escalate user issues to appropriate resources when necessary.
  • Perform software, hardware and basic network troubleshooting.
  • Clearly document user issues and troubleshooting steps.
  • Maintain technical documentation.
  • Perform other duties as assigned.

Job Tags

Full time,

Similar Jobs

B-Yond

Business Analyst Job at B-Yond

 ...Participate in product release discussions. Develop, communicate, and deliver user stories for the product backlog. Write and track business requirements. Interpret customer and business needs and translate them into application, system, technical, and operational... 

Atlas Search

Corporate Litigation Paralegal Job at Atlas Search

 ...Our client is a prestigious law firm in Manhattan, and they are looking to hire a Corporate Litigation Paralegal with Securities experience to join their team. The role is hybrid: 3 days in the office, 2 days of remote flexibility. Responsibilities: Provide comprehensive... 

Airxchange

HVAC Sales Engineer Job at Airxchange

 ...produce the highest quality products to help to make the world safer, healthier, and more productive. Airxchange is seeking a HVAC Sales Engineer to serve as the technical product expert in support of our original equipment manufacturing (OEM) partners.This person... 

BNP Associates, Inc.

Project Manager Job at BNP Associates, Inc.

 ...BNP Associates, Inc., a global leader in air transportation consulting and engineering, has an immediate need for a Project Manager in one of our U.S. offices, including Denver, Chicago, Dallas, Tampa, and Fairfield. This position offers an exciting opportunity to contribute... 

Insight Global

CMC Regulatory Consultant Job at Insight Global

 ...- Experience with regulated systems including Documentum, Veeva, etc. - Strong communication skills Job Description Insight Global is looking for a CMC Regulatory Consultant to join the Regulatory Affairs organization within R&D at a Consumer Healthcare organization...