Spa Manager Job at Gaia Spa, Weston, FL

RzNvVm1GYU15VjRVMGxXaG8wd3hOb05BVlE9PQ==
  • Gaia Spa
  • Weston, FL

Job Description

Candidates MUST have relevant spa experience. All other applicants will be denied. Gaia Spa is a rapidly growing membership-based luxury day spa located in Weston, Florida. We are currently seeking a full time Spa Manager to work with the Spa Director.

Spa Managers are responsible, but not limited to, ensuring all guests meet the Gaia Spa standard of customer service excellence, logging inventory, following up with membership sales and cancellation requests, training front desk receptionists, and helping to continually improve the front desk quality of service.

Compensation:

Annual Salary is $50,000 - 80,000. Bonus opportunities available.

Hirees will receive a complimentary package including a 50 minute signature massage, 60 minute signature facial, and one 45 minute Sauna session. Afterwards, employee is eligible for a complimentary massage or facial each month. All employees are also eligible for a 50% discount on all services based upon membership pricing and 15% off all products.

Responsibilities

  • Developing strong, trusting, and warm relationships with new clients and answering inquiries.
  • Answering phone calls and messages to book guests and resolve the needs of our guests.
  • Book and edit appointments on the spa software system.
  • Successfully pitching the membership program while also training the rest of the staff to be successful in their roles.
  • Ensuring back of the house responsibilities are being met.
  • Ensuring all side work and opening / closing procedures are met.
  • Maintaining Inventory
  • Upholding hygiene and cleanliness of the spa to our standards.
  • Monitoring daily transactions each shift for compliance and accuracy.
  • Training new hires and leading continual trainings to maintain high quality of customer service.
  • Informing the director of any updates or relevant information each shift.
  • Resolving guest / member issues.

Qualifications

  • Must be at least 18 years old.
  • Relevant experience in management of spas.
  • Able to pass a background check
  • Must be able to multi-task and remain organized.
  • Must be able to communicate effectively with the team.
  • Proficiency in computer skills and display a willingness to learn.
  • Reading, Writing, and Oral proficiency in English is required. The same skills in Spanish are preferred but not required.
  • Well groomed, engaging, and energetic.
  • Must have flexibility to work weekends and holidays.

Job Tags

Holiday work, Full time, Shift work, Weekend work,

Similar Jobs

Mount Carmel Care Center

Director of Nursing - DON Job at Mount Carmel Care Center

 ...About the Company - Come join us at Mount Carmel Care Center! We are a Faith-Based, Non-Profit, boutique-sized Long-Term Care facility...  .... About the Role - We are looking for Director of Nursing Services - DON. ~$117K to $125K based on skills and experience... 

PENN Entertainment, Inc

Executive Steward Job at PENN Entertainment, Inc

 ...Achieves desired results through established methods, procedures, and guidelines to maintain designated standards and high-quality service. Monitors results through inspection, evaluation, and analysis; makes changes if necessary, to achieve goal. Responsible for supervising... 

Davis Polk & Wardwell LLP

Assistant, Digital Marketing Job at Davis Polk & Wardwell LLP

 ...campaigns, and the external website, providing essential user training and support while also delivering actionable reports. The Assistant, Digital Marketing provides essential support to the Digital Marketing team, focusing on end-to-end distribution of thought... 

Southeast QSR, LLC

Restaurant General Manager Job at Southeast QSR, LLC

 ..., Marketing, etc. so that Operators can focus on Operations Responsibilities : Responsible for driving all aspects of restaurant management, people/employees, facilities, cleanliness, hospitality, and speed of service to best-in-class Strong people skills... 

Incline Marketing Executives

Marketing Trainee - Clean Energy Consultant Job at Incline Marketing Executives

 ...Marketing Executive Clean Energy Campaign Incline Marketing Executives is a dynamic marketing firm dedicated to promoting clean energy solutions and making renewable power more accessible to consumers. We are seeking motivated and passionate Marketing Executives...