Job Description

Company Description

Since 1912, when it was started by a group of California walnut growers, Diamond of California® was on a mission to bring the bounty from California’s Central Valley walnut orchards to America’s tables. From the beginning, we sought out the very best with the knowledge that Diamond Nuts would be used in treasured and new family recipes. Today, we bring a wider range of nuts from our growers and farms to tables worldwide. Now almost 110 years later, we are still guided by our belief that Diamond Nuts are Made for Homemade. 

Along with our sister company (National Pecan), Diamond of California is part of Diamond Foods, LLC, headquartered in Stockton, California. Diamond Foods is now owned by Blue Road Capital, a private equity firm based in New York, which is focused on holdings in the agricultural space. With the support of Blue Road Capital, Diamond of California is during a major transformation to create a modern growth brand participating in the growing consumer desire to incorporate more plant-based products in their diets, for reasons including health and wellness, taste, texture, and variety.

POSITION OVERVIEW:

This role is critical to ensuring that customer orders are shipped in full and on time by identifying, analyzing, and resolving any issues that may cause order shortages (“shorts”). The ideal candidate will be adept at navigating multiple systems, collaborating across departments, and responding quickly to allocation deadlines and fulfillment risks.

DUTIES AND RESPONSIBILITIES:

• Daily Shorts Management:
• Investigate and resolve reasons why orders are “short” (i.e., cannot ship in full or on time), and determine the best course of action to rectify the situation.
• Root Cause Identification:
• Evaluate issues such as delayed packing, quality holds, transit delays, skipped work orders, reworks, early ship dates, or lead time issues.
• Systems Utilization:
• Use JDE ERP software to run reports (Open Order Report, Item Availability), manage allocations, and analyze item-level data.
• Reference Transplace for logistics status.
• Use Microsoft Excel to build tools and dashboards for internal tracking and communication.
• Inventory Monitoring:
• Investigate and resolve reasons why Finished Good Inventory is on Hold and determine the best course of action to rectify the situation, in collaboration with QC/QA and OPs.
• Identity potential Excess Stock risks, in collaboration with Planning and Sales. Determine best course of action, to avoid rework and alternative channel LTO sales.
• Monitor and track Component Inventory; validate Expiry Dates, Safety Stock levels are accurate and physical vs system inventory is reconciled.
• Cross-Functional Communication:
• Collaborate with production, planning, quality, customer service, and sales to provide timely updates and ensure alignment on fulfillment status and issue resolution.
• Allocation Support:
• Ensure orders are properly prioritized and allocated by the required deadlines to maintain customer satisfaction and logistics efficiency.
• Customer & Sales Support:
• Respond promptly to inquiries from sales and customer service regarding future order fulfillment, product availability, and possible expedite requests.
• Stock Transfers:
• Assist in the entry and coordination of stock transfers to 3PL (third-party logistics) partners across the country, supporting nationwide inventory movement and storage.

EDUCATION AND WORK EXPERIENCE:

• 2+ years of experience in supply chain, logistics, production planning, or operations preferred.
• Proficiency in JDE or other ERP systems (preferred).
• Intermediate to advanced Microsoft Excel skills.
• Experience working with Transplace or other transportation/logistics platforms is a plus.
• Strong problem-solving skills and attention to detail.
• Effective communicator with a collaborative mindset.
• Ability to prioritize multiple tasks under tight deadlines.

Salary Range: $24hr - $30hr

Bonus Target: 5%

We offer competitive compensation and an excellent benefits package.

Diamond Foods, LLC is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, among other things, or status as a qualified individual with disability. Pre-employment drug testing and background check required. Interested parties may send their resumes to hbolanos@diamondfoods.com

Diamond Foods will consider for employment-qualified applicants with criminal histories in a manner consistent with the requirements. Diamond Foods, LLC does not accept unsolicited headhunter and agency resumes. Diamond Foods will not pay fees to any third-party agency or company that does not have a signed agreement with Diamond Foods, LLC.

Pre-employment drug testing required. AA/EOE/M/F/D/V.

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