Job Description

Job Title: Logistics Services Representative 1

Location: Seattle, WA 98134

Duration: 6 months Assignment

Shift/Hours: 40hours/week, PST hours

Summary:

• Leads project teams and sub teams to develop and implement new programs and process improvements.
• Manages projects in accordance with established program management methodologies.
• Ensures that multiple projects meet specified timelines and deliver expected results.
• Manages and monitors project or program schedules, progress and costs to ensure that expected results are delivered on time and within budget.
• Maintains, adjusts and updates project plans as needed.

5 Shifts:

• 1 folks, M-F: 7:30-4:00
• 2 folks, 7:00 -3:30
• To be in office
• 1 person Friday- Tues, 5:30-2pm
• 1 person Thurs- Monday 5:30-2pm
• Please note which shift they are open to on resume.

Technology & Educational Requirements:

• Microsoft Office Suite.
• ERP Systems (or WMS systems).
• High School Diploma or GED.

Required Background:

• Process and manage customer orders from entry through delivery, ensuring accuracy and timeliness across systems and documentation.
• Coordinate with carriers, warehouses, and internal teams to support shipment scheduling, tracking, and issue resolution.
• Maintain accurate logistics records and update systems with shipment and order status to ensure visibility and compliance.
• Respond to routine inquiries from internal and external stakeholders regarding order status, delivery timelines, and documentation.
• Identify and escalate service disruptions or order discrepancies to senior team members for resolution.
• Support continuous improvement efforts by identifying process inefficiencies and suggesting enhancements.
• Keep current on all portfolio products and related updates, including offerings, shipping procedures, and promotions, to ensure accurate and informed customer support.
• Maintain regular and punctual attendance to ensure consistent service and team reliability.

Nice-to-Haves:

• The more experience the better.
• Prior client exp is helpful (including store roles).
• Inventory management.

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