Technical Customer Trainer Job at Bastian Solutions, Louisville, KY

RzNBWWxWdUt6bDBRMGxpb3BVdzZNNFZFVWc9PQ==
  • Bastian Solutions
  • Louisville, KY

Job Description

Bastian Solutions is seeking a Technical Trainer to work in Louisville, KY.

This person will create training material, travel to customer sites, and train clients on custom software solutions.

The Technical Trainer helps Bastian Solutions provide our clients with a competitive advantage by maximizing employee adoption, minimizing risk, and ensuring that our employees and end users have the knowledge required to effectively utilize Bastian Solutions’ technologies and systems.

The Technical Trainer will assist the Technical Training group in creating training materials, including presentations, user manuals and other related content. The primary training focus will be on Bastian Solutions’ Exacta software with a secondary focus on mechanical systems like advanced technology and auxiliary equipment. Primary training topics may include safety, software, front end applications, operational processes and troubleshooting. Training will be provided for internal employees, customers and dealers.

Job Functions

  • Support the design, development, and delivery of Bastian Solutions training programs.
  • Create training materials including presentations, user manuals, workflows, and quick guides for standard front-end applications and operational processes, ensuring that all materials meet Bastian Solutions’ brand standards.
  • Assist with in-person and virtual training sessions, webinars and workshops for clients and internal employees.
  • Attend relevant training sessions and become certified in applicable technologies and/or programs.
  • Compile and ensure vendor training content matches Bastian Solutions standards.
  • Create high quality, effective introductory level online learning courses.
  • Assist with internal new hire and customer training coordination.
  • Stay current on industry training methodologies and strategies.
  • Contribute to project teams, providing help outside of training scope when required.

Travel Requirements

  • Willing to travel up to 50% overnight (Travel expenses paid by Bastian Solutions)
  • Must maintain a valid drivers license

Preferred Skills and Required Qualifications

  • Bachelor’s degree in Business, Education, Computer Science, Communication, or related field.
  • Preferred experience in Instruction Design and LMS (learning management software)
  • Willing to travel up to 50%
  • Preferred Qualifications: multilingual (Spanish or French), eLearning content authoring experience, experience with video recording and editing software, mechanical aptitude, SQL proficiency,.
  • Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
  • Critical thinking, excellent research abilities, and strong analytical skills with superb attention-to-detail.
  • Ability to learn and adapt quickly based on customer specific needs and system configurations.
  • Ability to read and interpret design specifications and process flows.
  • Strong interpersonal, written and verbal communication skills.
  • Excellent organizational and time-management abilities.
  • Ability to work independently and collaboratively in cross-functional teams.
  • Ability to manage confidential information.

To learn more about us, click the following link -

About Bastian Solutions

Bastian Solutions, a Toyota Advanced Logistics company, is an independent material handling and robotics system integrator providing automated solutions for distribution, manufacturing, and order fulfillment centers around the world. Our team specializes in consulting, system design, project management, maintenance, and installation, while sourcing the best equipment and automation technology. We take great pride in providing exceptional service and flexibility to our customers.

In addition to exciting work at a growing company, we offer the following benefits:

  • Health, Dental, and Vision Insurance
  • 401(k) Retirement Plan with a company match
  • Vacation/Holiday Pay
  • Tuition Reimbursement
  • Flexible Work Schedules
  • Volunteer Work
  • Professional Associations, Conferences and Subscriptions
  • Company Meetings & Events

Bastian Solutions does not work outside recruiting agencies. No solicitation phone calls please.

Job Tags

Work at office, Flexible hours, Night shift,

Similar Jobs

Live Up Therapy

Therapist Job at Live Up Therapy

 ...Job Title: Therapist (Children, Adolescents, or Adults) Location: Bloomington, MN (Hybrid In-person & Telehealth) Job Type: Flexible Hours. Very Part-Time to Full-Time (Minimum ~8 Client Hours/Week) Are you a compassionate therapist looking for a flexible and... 

Lettire Construction Corp.

Construction Site Security & Compliance Guard Job at Lettire Construction Corp.

 ...Responsibilities: Front Gate Security: Monitor and control access to the site, ensuring that only authorized personnel, vehicles, and deliveries enter the premises. Visitor Log Maintenance: Maintain accurate and up-to-date logs of all site visitors, including time in/... 

Net2Source (N2S)

Administrative Assistant Job at Net2Source (N2S)

 ...Administrative Assistant who has proven ability to work in a fast-paced, results-oriented...  ...support the leaders and businesses you are lined up against. WHAT YOU BRING High...  ...not required. Experience with AI tools like Chat GPT or Microsoft Copilot a plus, not required... 

HCA Houston Healthcare

Cardiac Cath Lab tech- HCA Houston Northwest Job at HCA Houston Healthcare

 ...coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. ~ Free... 

Connect Search, LLC

Medical Coder Job at Connect Search, LLC

 ...Job Title: Inpatient Medical Coder Location: REMOTE Comp: $30-35/hr Benefits: For eligible employees...  ...accurately assign ICD-10-CM and PCS codes to inpatient medical records for...  ...of 2 years of inpatient coding experience in a hospital or acute care setting...