Technical Writer Job at ALTA IT Services, LLC, Winchester, VA

SEhjZmwxcU16bHNmMTFXdXBVNHdNNE5DWGc9PQ==
  • ALTA IT Services, LLC
  • Winchester, VA

Job Description

ALTA IT Services is a wholly owned subsidiary of System One, a leading provider of specialized workforce solutions and integrated services. ALTA is an established leader in IT Staffing and Services, for both government and commercial enterprises across the United States, specializing in Program & Project Management, Application Development, Cybersecurity, Data & Advanced Analytics, and Agile Transformation Services.

Documentation Specialist

Hybrid in Winchester, VA

Software Skills:

• Microsoft M365- Intermediate knowledge

• Adobe Experience Manager (AEM)

• Asana

• SharePoint

• Adobe Premier Pro (Intermediate/Advanced)

• Adobe Firefly

Key Skills Needed:

• Writing expertise

o Technical (e.g., step/action procedures) and creative writing (MSR engagement)

• Video Editing

• Critical thinking and quality decision making

o Adjusting priorities

o What content to put in the manual/what to not add

o Consider impact to the MSR/flow of the call

o Does this apply to CCO and BOD

o Is there any risk for dollar loss or increasing handle time

Tasks to be completed

• Update QS eNet Landing page

• Reworking/cleaning up the manual

o Update all QS Manual pages to searchable manual pages

• Archiving old eNet pages

• Organizing the SharePoint document library

o Ensuring we have a clean and easy to use Document Library and all outdated documents are archived

• Updating all the forms in SharePoint to Nintex that haven’t been

• Enhancing/updating the QS Leave Calendar in SharePoint

System One, and its divisions and subsidiaries including Joulé, ALTA IT Services, CM Access, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

Job Tags

Full time, Local area,

Similar Jobs

Rodolph Brothers, Inc.

Climbing Arborist Job at Rodolph Brothers, Inc.

Rodolph Brothers Inc. is a full-service landscape company that has been serving Casper for 26 years. We have 35 employees that are employed year-round (due to our extensive commercial snow removal operation). We currently have 4 ISA certified arborists on staff, and we...

Forest Travel Agency

Luxury Travel Designer Job at Forest Travel Agency

 ...Transform your passion for wanderlust into a career in Luxury Travel Design. For 40+ years, Forest Travel has launched some of the industrys top luxury advisorsand now its your turn. Youll get access to exclusive luxury partnerships across the industry and learn how... 

VBeyond Corporation

Salesforce Lightning Developer Job at VBeyond Corporation

 ...Lightning Web Components) At least 3 years of experience in Salesforce Development Life Cycle(Agile Methodology) including Deployment...  ...documents. Valid Salesforce certification credentials Platform Developer 1 or 2 (at least 3 years old) Ability to work in team in... 

LVI Associates

Project Scheduler - Transmission Line and Substation Job at LVI Associates

 ...Overview: We are seeking a detail-oriented and experienced Project Scheduler to support planning and scheduling efforts on complex construction and power delivery projects. The ideal candidate will have a strong background in project controls and scheduling, with... 

OnPoint Search Consultants

Epic Lab Consultant Job at OnPoint Search Consultants

 ...REMOTE (12+ months)~ PTO days + 401K (auto 3% contribution)~ top ranked hospital in the U.S. What you will do ... EAP (Epic All Procedures) build LRR (Laboratory Results Reporting) build EpicCare reference lab mapping HL7 interface messages...