Our client, a world-renowned cancer treatment and research center is seeking a Volunteer Resource Coordinator to join their team.
Job Summary : The Volunteer Coordinator is responsible for developing, coordinating, and evaluating the
in-service volunteer program by serving as the primary staff liaison to over 15 departments
throughout the institution. This role also includes planning and implementing key
administrative functions to ensure the success of the Volunteer Services Department.
Key Responsibilities:
Volunteer Onboarding & Selection
• Oversee the onboarding of new volunteers from start to finish (application review to
hire)
o Conduct virtual interviews for open volunteer assignments
o Monitor status of application in applicant tracking system
o Review reference check, volunteer agreement, facilitate and monitor
background check, drug screen (if applicable), and medical clearance.
Ad hoc are required.
Volunteer Administration
• Manage volunteer assignment requisitions posted externally.
• Work with the Volunteer Services Manager to review and create new volunteer
assignments based on departmental requests.
• Serve as the liaison between volunteers and requesting departments.
• Facilitate short-term ad hoc volunteer assistance requests by gathering detailed
information from requesting departments and scheduling volunteer support as
needed.
Ad hoc as required
Program Coordination
• Collaborate with the Manager to execute departmental programs and events.
• Assist in planning the Volunteer Recognition Ceremony, including:
o Generate invitation and event content.
o Collaborate with Graphics for posters, photography, etc.
o Order award pins and volunteer gifts.
o Monitor RSVPs.
Hospital Awareness
• Stay informed about Center-wide activities that may impact volunteer productivity,
such as:
o Construction projects.
o Departmental operational changes.
o Staffing updates.
• Read relevant Center publications and communicate pertinent updates.
• Monitor and convey policy changes (e.g., HIPAA requirements and masking policies)
affecting volunteer services.
Qualifications:
• Bachelor’s degree preferred.
• Minimum of 2 years of experience in volunteer coordination or program
management.
• Strong interpersonal and communication skills.
• Ability to assess volunteer skills and match them with departmental needs.
• Proficiency in Microsoft Office Suite and scheduling tools.
• Previous volunteer experience is a plus.
Skills & Competencies:
• Technological skills: experience with Human Resources onboarding technology
such as iCIMS and Workday or the ability to quickly learn new technologies.
• Excellent organizational and time management skills.
• Strong problem-solving abilities.
• High emotional intelligence and ability to work with diverse populations.
• Ability to juggle multiple projects and various deadlines at once.
• Flexibility and adaptability in a dynamic healthcare environment.
• Commitment to fostering a positive and supportive volunteer experience.
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