The Bourbon Butler at The Trail Hotel serves as the ultimate concierge for guests, creating one-of-a-kind, seamless experiences both onsite and offsite. This role bridges the gap between local distilleries, farms, restaurants, and businesses, while ensuring each guest discovers the best Bardstown and Louisville have to offer. From coordinating exclusive VIP tours to leading bourbon education for staff, the Bourbon Butler curates exceptional service tailored to each guests and team member’s needs.
Key Responsibilities:
Guest Experience Coordination:
Community Partnerships and Relationship Building:
Bourbon and Hospitality Education:
Onsite Specialty Tastings and Retail Management:
Team Oversight and Support:
Sales & Marketing Assistance
Assist with group sales bookings by curating custom bourbon-centric experiences for large groups, including tours, dining, and entertainment.
Requirements:
Preferred Qualifications:
Benefits:
About The Trail Hotel:
Located in the heart of Bardstown, The Trail Hotel celebrates bourbon, fine dining, and exceptional service. The Bourbon Butler is a cornerstone of our mission to connect guests with Bardstown’s rich culture and create unforgettable memories through personalized, luxury experiences.
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