Job Description

Our client, a luxury watch brand, is seeking a Client Advisor to join their team in Aventura, FL! As a Client Advisor you will be responsible for delivering stellar client experience and achieving your personal sales targets as well as those of the boutique. You will need to act as an ambassador of the brand at all times with client satisfaction being your utmost goal.

Responsibilities:

• Hosting clients and other stakeholders with the ability to provide personalized customer experience.
• Acknowledge selling of watches, accessories and services as main task and exceeds turnover targets set by the Boutique Manager.
• Identify and/or create sales opportunities inside and outside boutique environment to activate network to recruit prospects and clients.
• Support these relationships through constant focus and attention on CRM. Develop and maintain client database and manage clienteling activities on a day to day basis.
• Handle customer service requests and respective processes.
• Deliver outstanding client service and treatment to make a clear difference vs. competition.
• Act as a brand ambassador in and out of the boutique.
• Organize and execute all operational tasks in detail and with care.
• Be part of a boutique team and support the overall organization of the boutique with a strong team approach.
• Take on a championship role (Visual Merchandising, Operations, Customer Service, CRM etc) to participate to the boutique administration and elevate the BTQ KPI.

Qualifications:

• 3-5 years of experience in sales or hospitality.
• Previous experience in Sales or Hospitality preferred.
• Fluent in English.
• Comfortable with Video chat softwares.
• Excellent communicator with ability to develop strong networks.
• Curious and resourceful. Able to work independently on creating sales leads.
• Result-oriented and driven.
• Strong selling skills.
• Able to handle large diversity of tasks in a timely manner, very organized and disciplined.
• Perfect understanding of client satisfaction and luxury experience and strong sense for etiquette and human behavior.

If this sounds like a fit, please submit your resume and portfolio for consideration!

You can use WorkGrades to collect and manage your references for free and share them with us or anyone else you choose by visiting workgrades.com/home/candidate. Candidates with references are always preferred by our clients. Now is the most important time to stand out from the crowd. We suggest that you ensure you have updated your LinkedIn profile and that you start collecting your references early.

Job Tags

Similar Jobs