Customer Support Advisor Job at 24, Jersey City, NJ

SDNRVmwxMkt6bE1TMkZXb3EwYzFOSVJE
  • 24
  • Jersey City, NJ

Job Description

Job Title: Customer Support Advisor – Written Channels

Pay: $25/hour

Location: Jersey City, NJ

Start: Mid-October

End: Mid-January

Schedule: Hybrid, rotating shifts — must be available for all shifts

  • 9:30am–6:30pm (in-office)
  • 1:00pm–10:00pm (remote)
  • Weekend availability required (weekends are work-from-home)
  • Schedules will flex weekly. Client will assign shifts — no accommodations can be made.

Responsibilities

  • Deliver an elevated customer experience through email, chat, text, and social media channels
  • Respond to inquiries quickly and professionally with strong written communication skills
  • Convert client inquiries into sales while meeting/exceeding KPIs
  • Provide tailored product knowledge and styling advice
  • Resolve customer issues efficiently (orders, returns, product info)
  • Accurately log all interactions in CRM and support operational efficiency

Qualifications

  • Exceptional written communication skills with attention to tone, grammar, and detail
  • 2+ years in retail, customer service, sales, or hospitality
  • Proven ability to meet or exceed sales targets through digital channels
  • Experience with CRM systems, Salesforce, or similar tools
  • Organized, detail-oriented, and able to multitask in a fast-paced environment
  • Flexible schedule including evenings, weekends, and holidays

Job Tags

Work at office, Remote work, All shifts, Flexible hours, Shift work, Rotating shift, Afternoon shift,

Similar Jobs

CNA Search

Environment, Health and Safety Manager Job at CNA Search

 ...Overview Were seeking a proactive and experienced Environmental, Health & Safety (EHS) Manager to lead our safety and compliance efforts across multiple facilities in Texas. This role is ideal for a results-driven professional who can balance strategic oversight with... 

Rainbow Balloons

Customer Service Specialist - Bilingual Job at Rainbow Balloons

 ...Proficiency in MS Outlook, Word, and Excel. Quick learner in mastering new computer programs. Desired Qualifications: ~ Bilingual (Spanish/English) strongly preferred. Benefits: ~ Health and Dental insurance (65% company paid 30 day wait period)~ Vision... 

Kimbrell Agency

Life Insurance Agent Job at Kimbrell Agency

 ...If you're reading this and thinking, "Insurance? Really?" I get it. I've thought that too...  ...can give everything it takes to help an agent succeed when theyre bringing on anyone who...  ...More Details: This role does require a Life and Health Insurance License, but dont worry... 

Image One Facility Solutions

Cleaning Technician Job at Image One Facility Solutions

Job SummaryCleaning Technician at Image One Facility Solutions is a part-time, hourly position in DFW, Texas providing janitorial and routine maintenance services to facilities located throughout the region. The hourly rate for this position is $17 - $18.55 per hour,... 

Glocomms

Product Manager Job at Glocomms

 ...days onsite) About the Role: We're seeking a dynamic and experienced product leader to spearhead a 0-to-1 initiative -building a brand-new application from the ground up. This is a unique opportunity to become the go-to product person for a high-impact project, driving...