Job Description

Who We Are and Who We Are Looking For: 

If you are looking for an opportunity that will impact the lives of others, look no further. SafeHouse Denver has been around for 48 years, and we are on a mission to improve the lives of domestic violence survivors and their children. We are committed to providing survivors with a safe space, where they are believed, supported, and trusted. We guide community awareness of domestic violence through education, partnerships, and inclusion. We are currently looking for an experienced and motivated Overnight Domestic Violence Advocate to support our work as we are preparing to serve more survivors in greater ways. 

SafeHouse Denver promotes a culture of excellence. We prioritize and practice seven core values: 

We foster a culture of trust by being reliable, honest, consistent, direct, and transparent. 

We are intentional, passionate, and driven. We commit to making a meaningful impact. 

We listen, seek to understand, and help. We embody kindness, patience, empathy, and see the value of each individual.  

We encourage, cooperate, support, and share. We also welcome humor and fun. 

We are bold, brave, and fearless. We value curiosity and continuous learning.  

We operate with integrity, transparency, and ethics. We are solutions-oriented, optimistic, accessible, and critical thinkers. 

We embrace and respect diverse perspectives and experiences; we believe in a welcome and equitable environment. 

What You Will Be Doing: 

The Overnight Domestic Violence Advocate is responsible for providing services to victims of domestic violence by: responding to callers who access the SafeHouse Denver 24-hour crisis line; screening potential emergency shelter residents; providing initial intakes and orientations for new residents; providing short-term individual advocacy, safety planning, and crisis intervention to all residents; and supporting a safe and secure shelter space. 

• Utilizing trauma-informed/empowerment models, respond to callers who access the SafeHouse Denver 24-hour crisis line 

• Provides emotional support, crisis intervention, safety planning, and de-escalation 

• Provides information and education on domestic violence, trauma response, and healthy coping skills 

• Supports callers in assessing immediate needs 

• Provides safety planning by supporting callers in assessing danger/risks, identifying culturally appropriate resources and referrals, and implementing their safety plan 

• Screens callers for shelter and provides new resident intakes; orientates new residents to the shelter facility  

• Provides appraisal of the resident’s presenting problem and responds accordingly 

• Provides information and education about domestic abuse, trauma response, and coping skills 

• Communicates with Primary Advocates to ensure quality services to residents 

• Supports a safe and respectful community living environment  

• Conducts regular safety checks  

• Supports residents in meeting their day-to-day needs by supplying personal items, shelter supplies and food  

• Responsible for appropriate charting and data entry  

• Demonstrates initiative and vision for service quality, service improvement, program development/growth, problem prevention, and problem resolution 

• Works diligently to achieve individual, team, and agency goals and objectives 

• Participates with all staff to help facilitate coordinated services within the shelter and across all agency programs 

• Utilizes ethical communication to resolve problems or conflicts  

• Attends weekly case management/staff meetings, monthly all agency meetings, and program meetings 

• Actively participates in program development 

• Represents SafeHouse Denver in a positive and professional manner 

• Networks with other service providers and community agencies to assist residents and the agency rotates on-call shifts to provide adequate phone consultation and support to team members 

• Effectively supports and collaborates with staff to address questions, and resolve issues as needed  

• All other duties as assigned 

Do You Have What It Takes? 

• Successful candidate must demonstrate a strong working knowledge of domestic violence, trauma informed/empowerment models, and demonstrated skills in safety planning, crisis intervention, and individual advocacy; and excellent conflict management skills 

• Bachelor's degree in social work, human services, or another related field or 3 plus years working in a similar residential setting 

• Excellent written and oral communication skills are required  

• Ability to function independently and as a team member 

What We Offer: 

• Competitive Pay: $24 to $26 per hour 

• Full-time, non-exempt position. Annual performance evaluations with an opportunity for merit-based increases after one full year of employment.  

• Fantastic benefits package, including plenty of paid time off for rest and vacations, an employee wellness program, employee health insurance coverage paid 90% or more by the employer, and a retirement plan with employer match, as the agency’s budget allows.  

• Supportive work environment and opportunities to have fun 

• Work with committed people who want to impact change.  

• Be part of a movement that strengthens our community.  

What Are You Waiting For? 

To apply, please send your resume and cover letter, which should include a personal mission statement to Jameson Kapinos at  jkapinos@safehouse-denver.org indicating Overnight DVA in the subject line. 

SafeHouse Denver is committed to creating a diverse, inclusive, and equitable workplace. SafeHouse Denver is an Equal Opportunity Employer and welcomes individuals of all backgrounds, experiences, and abilities to apply. 

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