Small Group Underwriter Job at The Word & Brown Companies, Orange County, CA

RW5NVmtWNkx6RnNRMFZLdm8wa3lNSUZFWHc9PQ==
  • The Word & Brown Companies
  • Orange County, CA

Job Description

Purpose of Position: Review Group applications by the Carrier’s guidelines and submit by the applicable deadlines. Follow up with Broker or Sales Office for pending items. The position requires mandatory overtime during months of heavy volume.

Essential Functions:

  • Provide Best in Class Service to internal and external customers
  • Subject matter expert. Review and test underwriting system changes before they are implemented
  • Exceed monthly underwriting metrics by maintaining a minimum quality score of 90%
  • Review and complete California and Nevada cases with accuracy in a fast-paced environment
  • Attention to detail and prioritization in a fast-paced environment
  • Enter case into carrier’s online system if applicable or excel spreadsheet
  • Meet turn time requirements on each case and the processing of pending items
  • Assist Underwriting Leadership with Pre-Sale Questions or projects as needed
  • Provide excellent Customer Service to internal and external customers
  • On-site or remote regular attendance and punctuality are essential functions of the job
  • Performs other business tasks or functions as assigned

Knowledge, Skills & Abilities Required:

  • Attention to Detail and have Sense of Urgency
  • Excellent Time Management, Organization Skills and Problem-Solving/Solution Oriented Skills
  • Strong Customer Service Skills: telephone, e-mail and in person
  • Computer literate: adapt to carrier software and internal software
  • Proficient in Microsoft Office programs, including Word, Excel, PowerPoint, as well as Outlook
  • Highly, motivated team player
  • Excellent grammar and spelling
  • Ability to interface with Brokers, Carriers and Clients in a professional manner
  • Adhere to all PHI (Protected Health Information) and HIPAA (Health Insurance Portability and Accountability Act) guidelines

Educational Requirements:

  • High School Diploma or equivalent required
  • College preferred or equivalent work experience
  • Health Insurance knowledge is helpful

Physical Requirements:

Must be able to sit for extended periods of time and occasional standing and walking. Must have adequate hearing for phone work. Vision requirements include close vision and the ability to adjust focus. Must be able to communicate effectively in English. Must be able to use a keyboard and other office equipment. Ability to lift up to 10 pounds occasionally.

Job Tags

Work experience placement,

Similar Jobs

Untethered Studio

Stylist - Art & Decor Specialist Job at Untethered Studio

We are seeking a talented and visionary Stylist to bring vibrancy and creativity to our projects through the powers of storytelling and style; blending this with acute skills in communication, planning and client services. About Us: At Untethered Studio, we design...

NeerInfo Solutions

Workday Lead Consultant - HCM Job at NeerInfo Solutions

 ...Role : Workday Lead Consultant - HCM Fulltime role Location : Richardson TX, Raleigh NC, Phoenix AZ, Indianapolis IN or Hartford CT seeking a Workday Lead Consultant - HCM with extensive experience in Workday economy . This person will interface with key... 

National Health Partners

Rheumatology - Florida Job at National Health Partners

 ...with more than 400 physicians practicing over 50 of specialties in over 25 office locations Outstanding opportunity to join our Rheumatology team Compensation & Benefit Package ~ Competitive Base Salary & Bonus Incentive Opportunity Retirement Savings... 

Amphenol TPC Wire & Cable

Salesforce Developer Job at Amphenol TPC Wire & Cable

 ...The Salesforce Developer works to continually improve and enhance the Salesforce platform. Works with Salesforce Platform, Salesforce Lightning...  ...Specialist, etc. Ability to work independently and as part of a team. Good communication and analytical skills. Skills... 

Hutchinson Consulting

Housekeeper Job at Hutchinson Consulting

Private Estate property of ultra high net worth family is seeking a talented, passionate luxury hospitality professional for an Estate HSKR role. The ideal candidate for this role will have strong communication skills, be organized, thorough, discreet and detail-oriented...