Technical Support Engineer (OnSite) Job at MCS Group | Your Specialist Recruitment Consultancy, Chicago, IL

SFhNZG1WNkx5MWtSMVZHaG8wMHlNNDVB
  • MCS Group | Your Specialist Recruitment Consultancy
  • Chicago, IL

Job Description

Kickstart Your Tech Career in Financial Services

Are you passionate about technology? Interested in traveling? Looking to grow your career in a fast-paced financial services environment?

MCS Group is thrilled to partner with a world leader in financial technology managed services. This global company provides IT infrastructure to capital markets firms in over 20 countries and is expanding its Technical Support team due to continued success.

This is an exciting opportunity that offers:
  • A comprehensive 4-6 week training program in Belfast (all expenses covered).
  • Clear pathways for career progression in IT infrastructure, cybersecurity, and management.
  • The opportunity to work in a dynamic, global environment with cutting-edge technology.
The Role: Technical Support Engineer

  • Provide on-site technical support to key financial clients.
  • Troubleshoot and resolve IT issues for internal employees.
  • Follow escalation processes where necessary.
  • Manage and de-escalate customer frustrations effectively.
  • Communicate across multiple business units.
  • Complete comprehensive training with hands-on experience.
The Ideal Candidate

  • Minimum two years of technical support experience in Windows infrastructure, Azure, or Active Directory (AD).
  • Strong communication skills with a customer-focused mindset.
  • A competitive, resilient character with the ability to remain calm under pressure.
  • Ability to empathize, assert, and problem-solve effectively.
  • A strong technical acumen in Microsoft systems.
  • A desire to upskill and progress in an IT career.
What's in it for you

  • Salary up to $90,000
  • 2 Annual Bonuses
  • Fully covered global travel
  • Industry-leading 4-6 week training program
  • Opportunities for IT certification
  • Long-term career growth and development
  • A social and collaborative work environment
  • And much more

Important: The initial training program requires travel to Belfast (all expenses covered). Please apply only if you are open to this opportunity and meet the experience requirements.

Job Tags

Similar Jobs

Sport Clips Haircuts

Hairstylist Job at Sport Clips Haircuts

About the Company Sport Clips Haircuts is Hiring Hair Stylists! Do What You Love. Love What You Do. About the Role Our salon in Collegeville is looking for talented hair stylists who are passionate about cutting hair and making their clients look great...

US Tech Solutions

English Teacher Job at US Tech Solutions

Duration: 1 Week Responsibilities ~ In late-May, this team (+ estimated 2-4 more) will evaluate student-written papers that have been submitted to client to confirm whether they have used plagiarism/AI that is not in compliance with our exam violation policies. There...

Kren Enterprises

Regional Dedicated CDL-A Truck Driver Job at Kren Enterprises

 ...Position Details: ~ Regional CDL-A Truck Driver earning $1108 - $1416~$.53 CPM ~ No touch freight ~65% drop and hook ~ NE premium...  ...Truck drivers on this account will get you home weekly ~ Dedicated Dry Van Freight Experience Requirements: Must... 

BioPhase

Laboratory Technician Job at BioPhase

 ...Overview We are looking for a Lab Support Technician to join our team in San Diego. In this role, you will provide essential laboratory support, ensuring that all equipment and materials are properly maintained and available for use. You will work closely with our... 

House of Shipping

Executive - Customer Service and Documentation Job at House of Shipping

 ...We are hiring on behalf of our client, a leading global container liner company, for the position of Executive Customer Service and Documentation based in Los Angeles, USA Role: Executive Customer Service and Documentation Department: Customer Service Grade...