Job Description

Industry : Elevators

Job Title : Administrative Coordinator

Contract Duration : 6 Months Contract (Possible Extension)

Location : Las Vegas, NV 89118 (ONSITE)

Work Schedule : Mon-Fri [7:00 AM – 4:00 PM]

Job Description:

Seeking an Administrative Coordinator to manage and document parts requests with accuracy and efficiency.

Key responsibilities include:

• Review, analyze, process and document parts requests in an accurate and timely manner according to company standards.
• Process PO’s from Customers
• Research all parts inquiries, including but not limited to, replacement, foreign, obsolete and inactive parts as well as external vendor material.
• Process returned goods paperwork, issue credits/debits.
• Prepare accurate, timely service to internal and external customers to assure the precise part is delivered in accordance with request and company standards.
• Supply quotes to customers for material in a prompt and accurate manner.
• Identify and resolve order discrepancies in a timely manner.
• Resolve customer inquiries via phone or email
• Handle high volume calls while performing all other task
• Lead special projects and other duties as assigned.

Requirements:

• High school diploma or GED required
• Minimum 2 years’ customer service experience in high call-volume settings
• Proficient in Outlook, Word, and Excel
• Strong verbal and written communication skills

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