HTLF is seeking a detail-oriented and customer-focused Customer Service Assistant to join our team remotely. In this role, you'll support our clients by delivering prompt, accurate, and friendly service via phone, email, and chat. You’ll also assist with account inquiries, issue resolution, and general support tasks across our banking platforms.
Responsibilities:
Respond to customer inquiries with professionalism and empathy
Resolve issues related to accounts, transactions, and online banking
Collaborate with internal teams to ensure efficient service delivery
Maintain accurate records of customer interactions
Meet quality and service standards consistently
Requirements:
1+ year experience in customer service (banking or finance preferred)
Excellent communication and problem-solving skills
Tech-savvy with strong attention to detail
Ability to work independently in a remote environment
High school diploma or equivalent (college preferred)
Benefits:
Competitive salary
Medical, dental, and vision insurance
401(k) with company match
Paid time off & holidays
Wellness programs
Career development opportunities
Join a purpose-driven team helping people build financial strength. Apply today and grow with HTLF!
...project load with an existing PM and oversee 35 active jobs within about a 70-mile radius. Typical projects include landfill expansions, FAA airport work, and large-scale industrial sites. This role is a fit for someone with strong field understanding and business...
...? Join our partnered client's team as a Shipping Manager and take charge of coordinating and streamlining our shipping and receiving operations. Position Overview: The... ...regulations Lead and supervise the warehouse team, ensuring productivity, safety, and...
Inspire AiG Guide Coordinator At Inspire, our mission is to cultivate confidence in Gods Word through transformational experiences throughout the world. The AiG Guide Coordinator plays a pivotal role in achieving this mission by overseeing the planning, execution, ...
...values. Maintains strong communication with patients, families and team members. Promotes Patient & Customer Experience department goals by selecting, motivating,... ...all amenities, functions and appearance. Manages logistics and quality of all work performed in...
...to lift boxes and packages up to 75lbs. Overtime and weekend hours may be required This is aFull-Time opportunity .... ...Melville, New York, 11747 Duration:06+ Months Pay Range: $15$17per hour *Pay range offered to a successful candidate will be...