Job Description

Are you looking for a rewarding role where your organizational and communication skills make a real impact? Twin City Underwriters may be the perfect fit for you! 

We are currently seeking a full-time, in-office Marketing and Office Assistant to join our growing team. 

Twin City Underwriters is a small independent insurance brokerage that is dedicated to helping individuals make informed decisions regarding their Medicare, Life Insurance, Annuities, and other Health Insurance needs. We take pride in our supportive team environment that values collaboration, efficiency, and professional development. 

Benefits:  

• 401K 
• Health insurance 
• Paid time off 
• Short-term and long-term disability 

Responsible for:  

• Serve as a liaison for external marketing vendors, coordinating resources, and obtaining information. 
• Stay up to date with marketing guidelines and ensure compliance with all marketing materials. 
• Creates marketing materials such as flyers, trifolds and business cards with approval from leadership. 
• Assist in website updates and maintenance. 
• Help facilitate all mailings and proofs them for accuracy, beauty, and flow. 
• Maintains Facebook page and creates content on a weekly basis working in conjunction with our contracted company and the content creation done by them. 
• Maintains company YouTube channel by reviewing content for accuracy and timeliness and need for additional information based on new rules and regulations and/or business needs.
• Maintains seminar logistics within the company, carrier, and CMS guidelines. 
• Supports sales around facilities and seminars. 
• Serve as the in-house expert for the company’s CRM, ensuring accurate documentation and data management. 
• Proofread, prepare, and process client applications in compliance with CMS and other regulatory requirements. 
• Maintain thorough application documentation within the CRM, ensuring PHI compliance by securely shredding verified documents. 
• Coordinate supplies and organization for satellite office locations. 
• Backup for front desk and mailings. 
• Backup for leadership with other vendors as needed. 
• Backup for IT-related inquires, basic troubleshooting, and printers 
• Oversee reception operations during our Annual Enrollment Period. 
• Other duties as assigned. 

Requirements:  

• Ability to pass a background check. 
• High school diploma or equivalent. 
• Positive attitude. 
• Excellent listening and communication skills. 
• Problem solving abilities. 
• Ability to work independently. 
• Flexibility in both schedule and workload. Our typical office hours are M-F 8:30am – 5pm. During our busiest time of the year (October 1 – December 7th), this may include some Saturdays and extended hours during the week, so flexibility is a must! 

Preferred (but not required):  

• Experience with CRM systems. 
• Basic graphic design skills.
• Background in administrative or marketing roles. 

If you think this sounds like a good fit and you would like to join our growing team - Please submit your resume today! 

At Twin City Underwriters, we are more than just a work group, we are a team.  

We offer many growth opportunities and job enhancements. 

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