Job Description

SharePoint Business Analyst

W2 Contract

Salary Range: $114,400 - $135,200 per year

Location: Dublin, CA - Hybrid Role

Job Summary:

As a Business Analyst, you will work directly with our business stakeholders from all lines of business and related 3rd parties to help shape end-user productivity and collaboration capabilities. This role requires strong requirements analysis, wire framing, and business process and collaboration systems experience. You will elicit, analyze, specify, and validate the business needs of project stakeholders, be they customers or end users, and ensure that project deliverables are met according to specifications.

Duties and Responsibilities:

• Perform business analysis activities at the strategic, operational, and organizational level, working with key users to continually improve business productivity and efficiency.
• Conduct end-user interviews and, where applicable, develop prototypes of interfaces and attributes based on the user requirements.
• Collaborating with Business Stakeholders and technical resources to ensure understanding and proper implementation of requirements.
• Coordinate with project teams to develop and implement usability designs and testing objectives related to the project objectives.
• Design or match technology solutions to enable business collaboration requirements and processes.
• Maintain a high level of expertise with the organization's current productivity and collaboration platform(s).
• Keep abreast of the changing environment of the workplace and collaboration technologies.
• Maintain a catalog of everyday productivity and collaboration patterns to be reused in new collaboration solution designs.
• Create process models, specifications, diagrams, and charts to guide developers and/or the project team, using new and existing collaboration patterns.
• Manage projects and lead efforts in the support of existing systems, processes, services, and/or in the execution of new projects, ensuring that:
• Use Cases and Requirements are defined accurately.
• Detailed Functional Designs are created and handed off to the Development Team.
• Test plans and training plans are designed and executed successfully.
• All required system and user documentation is created accurately.
• Anticipated business outcomes are achieved.
• Supporting existing production systems
• Defining and prioritizing system problems and enhancement requests; analyzing to identify and address root causes.
• Ensuring the related fixes and/or enhancements are tested successfully (by IT and by key users)
• Ensuring users receive appropriate training and that existing documentation is updated accurately.
• Evaluate client business challenges and work with the team for the best-fit technology solution.
• Work with teams to capture best practices and develop case studies and other core deliverables to build solution offerings.

Requirements and Qualifications:

• 3-5 years of experience as a Business Analyst; at least 3 years working with Workflow, Collaboration and Portal technologies.
• BS degree
• Experience running use case and user design workshops.
• Excellent presentation skills for presenting to senior stakeholders.
• Experience with corporate intranets and/or Office 365/SharePoint online.
• Effective communication of design ideas across all levels and roles.
• Good stakeholder management skills - Comfortable speaking and discussing requirements and scope with users and senior business stakeholders alike.
• A firm grasp of social collaboration technologies and concepts.
• Strong analytical, problem-solving, and business process design skills.
• Good listening skills. Understand how to interpret user requirements and relate that back to stakeholders in meaningful requirements and designs.
• Experience collaborating across multiple functional/technical teams to deliver a project.
• Proven ability to learn new technologies quickly and apply the gained knowledge to address business problems.

Preferred Qualifications:

• Retail industry experience.
• Some exposure to user experience design and information architecture.
• Experience with enterprise content management and workflow solutions.
• Experience with designing service automation and self-service solutions.

Desired Skills and Experience

SharePoint, Office 365, intranet, collaboration tools, workflow solutions, productivity platform

Bayside Solutions, Inc. is not able to sponsor any candidates at this time. Additionally, candidates for this position must qualify as a W2 candidate.

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